Cursusoverzicht

Doelgroep

Applicatie en security beheerders

Doelstelling

Advantive helpt organisaties om inzicht te krijgen in het security niveau van de Microsoft 365 omgeving. Met behulp van de CIS scan toetsen we de security status. De scan is gebaseerd op een bewezen security framework en toetst de omgeving op zeven deelgebieden:

• Accounts en authenticatie
• Applicatie permissies
• Data management
• E-mail (Exchange security)
• Auditing policies
• Storage policies
• Mobile Device Management

Op basis van de Advantive Security Scan ontvang je per gescand onderdeel van de Microsoft 365 suite een score. Tevens ontvang je een totale score voor de complete Microsoft 365 omgeving. We geven je vervolgens aanbevelingen om de beveiliging verder te verbeteren. We geven je inzicht in kwetsbaarheden en helpen deze op te lossen. Je bent precies op de hoogte van de exacte security status van je omgeving.

Stappenplan

We hanteren voor het doorlopen van de scan het volgende stappenplan:

• Intake
• Uitvoeren van de security scan
• Rapportage en security advies
• Presentatie van de resultaten
• Security roadmap bepalen
• Licentieadvies / optimalisatie
• Gefaseerd verbeteren van de security van je Microsoft 365 omgeving
• Security roadmap

Op basis van de resultaten uit de Advantive Security Scan maken onze security experts een security roadmap voor je organisatie. Hierbij zorgen we voor de juiste balans tussen veiligheid, werkbaarheid en kosten. We zorgen ervoor dat de security baseline van je Microsoft 365 omgeving op orde is. Ook kunnen we je helpen om de security bewustwording van je medewerkers te vergroten via security awareness programma’s en training.

Microsoft security beheer & monitoring

Security van je Microsoft omgeving is een continu proces en vraagt om adequaat en proactief beheer en monitoring. Beveiligen is een dynamisch proces, systemen moeten up-to-date zijn en blijven. Dit verlaagt de kans dat je bedrijfsdata en Microsoft omgeving kwetsbaar zijn voor hackers, virussen of datalekken. Het resultaat is dat je je medewerkers een prettige en veilige werkplek kunt bieden.

Doelgroep

This course is intended for everyone that needs to prepare an Organization for ISO 27001:2013 Compliance and Certification.

Doelstelling

ISO/ISE 27001 is one of the top globally recognised information security standards in the world. And with new data privacy legislation being passed daily, it will continue to gain popularity as organizations look for how to be in conformity with new laws and best practices.
Privacy and security have quickly come to the legislative forefront. Major countries on every continent have some level of privacy laws in place. ISO 27001 helps you conform to those laws without any major overhaul when new laws are passed. If you want to move a business into a new country, you better be prepared to meet the standards of protecting the data of that new nation.
ISO27001 is protecting the data. This includes intellectual property, customer data, human resource data, everything that makes up a company and what it is.
Data is king, especially Private Data and your customers will increasingly ask how you protect it.

Inhoud

Module 1: Course Overview

Module 2: ISO/IEC 27001 Fundamentals of the Standard

• Introduction
• What Is the Information Security Management System?
• Developing the ISMS Manual - Context of Organization
• Developing the ISMS Manual - Requirements of Interested Parties
• Developing the ISMS Manual - Scope
• Developing the ISMS Manual - Leadership Commitment

Module 3: A.8 Asset Management

• Responsibilities of Asset Owner
• Asset Register
• Acceptable Use Policy
• Information Classification and Handling

Module 4: Risk Management

• Risk Assessment - Define the Process
• Risk Assessment - Risk Criteria and Acceptance
• Risk Assessment - Risk Treatment Process
• Statement of Applicability
• Continuous Improvement

Module 5: A.5 Information Security Policies

• Information Security Policy
• Objectives - Establishing

Module 6: A.6 Organization of Information Security

• Roles and Responsibilities
• Internal Organization
• Mobile Device and Teleworking

Module 7: A.7 Human Resource Security

• Prior to Employment
• During Employment
• Termination and Change of Employment

Module 8: A.9 Access Control

• Business Requirements
• Access Management
• User Responsibilities
• System and Application Access
• Password Policies

Module 9: A.10 Cryptography

• Use of Controls
• Key Management

Module 10: A.11 Physical and Environmental Security

• Secure Areas
• Access Control Systems
• Equipment Care
• User Responsibilities

Module 11: A.12 Operations Security

• Operational Procedures and Responsibilities
• Change Management
• Capacity Management
• Operational Procedures - Environment Separation
• System and Data Protection
• Operational Procedures - Logging and Monitoring
• Technical Vulnerability Management

Module 12: A.13 Communications Security

• Network Controls
• Network Services Security
• Network Segregation
• Information Transfer
• Electronic Messaging
• Non-disclosure Agreements

Module 13: A.14 System Acquisition, Development and Maintenance

• Information Security Requirements
• Public Networks
• Development Process
• System Change Control
• Outsourced Development
• Testing
• Test Data

Module 14: A.15 Supplier Relationships

• Security in Supplier Relationships
• Supplier Agreements
• Service Level Agreements
• Supplier Reviews

Module 15: A.16 Information Security Incident Management

• What Is an Incident?
• Reporting
• Response
• Lessons Learned

Module 16: A.17 Information Security Aspects of Business Continuity Management

• Embedding Information Security in Business Continuity
• Identifying
• Planning
• Maintain and Test
• Redundancies

Module 17: A.18 Compliance

• Identifying Requirements
• Protection of Intellectual Property Rights
• Listing and Protecting Records
• ISMS Compliance
• Information Security Review

Module 18: Certification Preparations

• Internal Audits
• Employee Awareness
• Communication Plan
• Management Review

Doelgroep

This course is intended for everyone that needs to Design, Implement, and Maintain a Disaster Recovery Plan.

Doelstelling

Disasters can strike anytime, anywhere and for any reason. They can come from inside a company via a disgruntled employee, corporate spies or simple carelessness, or externally via natural disasters, terrorist attacks, acts of war, etc.
In this course, Designing, Implementing, and Maintaining a Disaster Recovery Plan, you will learn the foundations of creating, implementing and maintaining a functional disaster recovery plan that can span multiple areas and address protecting a company's critical assets and infrastructure. First you will learn how to properly evaluate risks and threats as well as how to develop strategies to mitigate those risks. From there you will learn the various types of plans that are needed, covering administration, workplace, technical assets and even pandemic outbreaks. Finally, you'll learn the various methods to test these plans, from walk-through testing to full exercises that trigger a full fail-over to alternate sites. When you're finished this course you'll have the skills to work on disaster recovery planning that ensures your company's assets are protected and the company can continue to do business during and after a critical incident.

Inhoud

Module 1: Course Overview

Module 2: Defining the Why and Building the Case

• Module Intro
• Importance of Disaster Recovery
• Establishing the Business Case
• Importance of Executive Buy-in
• What's the Benefit of Spending the Money?
• Vulnerabilities and Assessing Risk
• Chain of Consequence
• Defining Project Scope
• Defining Critical Processes and Functions
• Example Milestones
• Developing Strategy
• Challenges When Developing Strategy
• Recovery Site Options
• Wired Brain Coffee and How it Applies in the Real World

Module 3: Creating the Plans and Covering the Bases

• Module Intro and Components of a Recovery Strategy
• Main Types of Recovery Strategies
• Administrative Plan
• Administrative Recovery Plan: Main Areas
• Business Continuity Program Sponsor
• Business Continuity Manager
• IT Business Continuity Manager
• Technical Recovery Team
• Technical Recovery Plan
• Work Area Recovery Plan
• Pandemic Plan
• Assembling the Team
• Notable Pandemics throughout History
• Key Elements of Each Plan
• Covering the Gaps
• Elements of Risk Analysis
• Crisis Management Plan
• Key Points to Remember

Module 4: When Disaster Strikes

• Module Intro
• Calls for Immediate Action
• Defining the Problem and Solution
• Fundamentals of Success
• Essential Plan Components
• Supporting Recovery Efforts
• Emergency Operations Center
• Emergency Operations Plan
• Main Functions of Emergency Operations Center
• Emergency Operations Primary Teams
• Emergency Operations Center Equipment
• Additional Equipment
• Additional Staffing Requirements
• Key Takeaways and Module Review

Module 5: Testing and Ensuring Compliance

• Module Intro
• Defining Goals and Expected Outcomes
• Types of Testing and Exercises
• Communications
• Simulations or Table-Top Exercises
• Partial Exercise
• Full Exercise
• Testing Cost and Complexity
• Reviewing Plans and Maintenance
• Wired Brain Coffee's Testing
• Framework Examples and ISO 22301
• Plan-Do-Check-Act
• ISO 22301 Structure
• Certifying the Plan

Voorkennis

Course: Designing, Implementing, and Maintaining a Business Continuity Plan.

Doelgroep

This course is intended for everyone that needs to Design, Implement, and Maintain a Business Continuity Plan.

Doelstelling

Business continuity planning is a crucial component of responding to critical incidents, ensuring customer, investor, and vendor confidence, and can ultimately determine long-term survival of a company in the aftermath of a disaster.
In this course, Designing, Implementing, and Maintaining a Business Continuity Plan, you will learn the foundational concepts of what comprises a successful business continuity plan. First, you will see how to assess risk. Next, you will explore how to develop a business case to secure funding, strategic, tactical, and operational controls that every business continuity plan should have as well as ways to embed business continuity and cybersecurity into your company's culture. Finally, you will be taught best practices for delivering training to ensure maximum participation and impact throughout all levels of your organization.
By the end this course, you will have a solid understanding of what business continuity planning means to your organization, how to get started, and how to make sure the plan is complete, realistic, and actionable.

Inhoud

Module 1: Course Overview

Module 2: Business Continuity and the Risk Management Process

• Module Introduction
• Importance of Business Continuity
• Primary Goals of Business
• Relationship to Cybersecurity
• Importance of Executive Buy-in
• Competing for Funding
• Standards and Specifications
• Business Impact Analysis (BIA)
• Good Practice Guidelines and ISO 22301
• Specific Requirements of Business Continuity Planning
• Business Continuity Management System vs. Business Continuity Plan
• Plan/Do/Check/Act
• ISO 22301 Clauses and Structure
• BCM Real World Application
• Establishing the Business Case
• Wired Brain Coffee Corporate Layout and Structure

Module 3: Assessing Vulnerabilities and Threats

• Module Introduction
• Assessing Risk and Establishing Context
• Chain of Consequence
• Types of Cyber Vulnerabilities
• Impact of Cybercrime
• Ransomware examples
• Physical and Environmental Concerns
• Social Engineering
• Assessing Wired Brain Coffee's Risks
• Business Continuity First

Module 4: Implementing Strategic, Tactical, and Operational Solutions

• Module Introduction
• Risk Management
• Risk Management Process: Strategic, Tactical, and Operational
• Strategic Options
• Tactical and Operational Options
• ISO/IEC Guidelines
• NIST Guidelines
• Types of Plans
• Incident Management Plan
• Business Continuity Plans
• Disaster Recovery Plans
• Business Resumption Plans
• Reporting Requirements
• Handling the Press
• How Planning Applies to Wired Brain Coffee
• Residual Risk

Module 5: Testing Business Continuity Solutions

• Module Introduction
• Defining Goals and Expected Outcomes
• Need for Realistic Testing
• Types of Testing and Exercises
• Communication Testing
• Simulation Exercise
• Partial Exercise
• Full Exercise
• Overall Cost and Complexity of Testing
• Plan Review and Maintenance
• Review Process Outcomes
• Wired Brain Coffee's Testing

Module 6: Embedding Business Continuity and Cybersecurity into the Culture

• Module Introduction
• Why Do We Need to Create the Culture?
• Creating the Culture: Where to Start
• Setting the Stage
• Awareness Training
• Skills Training
• Funding and Executive Buy-in
• Continuous improvement
• Wired Brain Coffee's Approach to Training

Doelgroep

This course is for IT professionals who are experienced Windows Server 2012 or Windows Server 2008 system administrators, with real-world experience working in a Windows Server 2008 R2 or Windows Server 2008 enterprise environment. Additionally, students should have obtained the MCSA credential for Windows Server 2008 or Windows Server 2012, or they should have equivalent knowledge. Additionally, IT professionals who plan to take the Microsoft Certified Solutions Expert (MCSE) exams might be interested in this course, as preparation for the MCSA exams, which are a prerequisite for the MCSE specialties.

Doelstelling

• Install and configure Windows Server 2016.
• Describe storage in Windows Server 2016.
• Implement directory services.
• Implement Active Directory Federation Services (AD FS).
• Describe networking.
• Implement Hyper-V.
• Configure advanced networking features.
• Implement software-defined networking.
• Implement remote access.
• Deploy and manage Windows and Hyper-V containers.
• Implement failover clustering.
• Implement failover clustering by using virtual machines.

Inhoud

Module 1: Installing and configuring Windows Server 2016

This module explains how to install and perform post-installation configuration of Windows Server 2016 servers.

• Introducing Windows Server 2016
• Installing Windows Server 2016
• Configuring Windows Server 2016
• Preparing for upgrades and migrations
• Migrating server roles and workloads
• Windows Server activation models

Lab : Installing and configuring Nano Server

• Installing Nano Server
• Completing post-installation tasks on Nano Server

After completing this course, students will be able to:

• Explain Windows Server 2016.
• Install Windows Server 2016.
• Configure Windows Server 2016.
• Prepare for upgrades and migrations.
• Migrate server roles and workloads.
• Describe the Windows Server activation models.

Module 2: Overview of storage in Windows Server 2016

This module explains how to configure storage in Windows Server 2016.

• Overview of storage in Windows Server 2016
• Configuring Internet SCSI (iSCSI) storage
• Configuring the Storage Spaces feature in Windows Server 2016
• Implementing the Data Deduplication feature

Lab : Implementing and managing storage

• Implementing File Server Resource Manager (FSRM)
• Configuring iSCSI storage

Lab : Configuring storage spaces

• Configuring redundant storage spaces
• Implementing the Storage Spaces Direct feature

After completing this module, students will be able to:

• Explain storage in Windows Server 2016.
• Configure iSCSI storage.
• Configure the Storage Spaces feature in Windows Server 2016.
• Implement Data Deduplication.

Module 3: Implementing the Directory Services feature

This module explains how to implement the Directory Services feature.

• Deploying AD DS domain controllers
• Implementing service accounts
• What is Azure AD?

Lab : Implementing and Managing AD DS

• Cloning an AD DS domain controller
• Implementing service accounts

After completing this module, students will be able to:

• Deploy AD DS domain controllers.
• Implement service accounts.
• Explain Azure AD.

Module 4: Implementing AD FS

This module explains how to implement an AD FS deployment.

• Overview of AD FS
• Deploying AD FS
• Implementing AD FS for a single organization
• Implementing Web Application Proxy
• Implementing Azure AD FS SSO with Microsoft Online Services

Lab : Implementing AD FS

• Installing and configuring AD FS
• Configuring an internal application for AD FS

Lab : Implementing Web Application Proxy

• Implementing Web Application Proxy

After completing this module, students will be able to:

• Describe of AD FS.
• Deploy AD FS.
• Implement AD FS for a single organization.
• Implement Web Application Proxy.
• Implement Azure AD FS SSO with Microsoft Online Services.

Module 5: Implementing network services

This module explains how to configure advanced features for Dynamic Host Configuration Protocol (DHCP) and configure IP Address Management (IPAM).

• Overview of networking enhancements
• Implementing the IP address management
• Managing IP address spaces with IPAM

Lab : Implementing network services

• Configuring DNS policies
• Configuring DHCP failover
• Configuring IPAM

After completing this module, students will be able to:

• Describe networking enhancements.
• Implement IP address management.
• Manage IP address spaces with IPAM.

Module 6: Implementing Hyper-V

This module explains how to install and configure Hyper-V virtual machines.

• Configuring the Hyper-V role in Windows Server 2016
• Configuring Hyper-V storage
• Configuring Hyper-V networking
• Configuring Hyper-V virtual machines

Lab : Implementing server virtualization with Hyper-V

• Installing the Hyper-V server role
• Configuring virtual networking
• Creating and configuring a VM

After completing this module, students will be able to:

• Configure the Hyper-V role in Windows Server 2016.
• Configure Hyper-V storage.
• Configure Hyper-V networking.
• Configure Hyper-V virtual machines.

Module 7: Configuring advanced networking features

This module explains how to implement an advanced networking infrastructure.

• Overview of high-performance networking features
• Configuring advanced Hyper-V networking features

Lab : Configuring advanced Hyper-V networking features

• Creating and using Microsoft Hyper-V virtual switches
• Configuring and using the advanced features of a virtual switch
• After completing this module, students will be able to:
• Describe high-performance networking features.
• Configure advanced Hyper-V networking features.

Module 8: Implementing software defined networking

This module explains how to implement software-defined networking.

• Overview of software-defined networking
• Implementing network virtualization
• Implementing the Network Controller feature

Lab : Implementing Network Controller

• Deploying Network Controller
• Configuring network services with Network Controller
• Managing and monitoring with Network Controller

After completing this module, students will be able to:

• Describe software defined networking.
• Implement network virtualization.
• Implement Network Controller.

Module 9: Implementing remote access

This module explains how to configure connectivity for remote users by using the DirectAccess feature.

• Remote access overview
• Implementing DirectAccess
• Implementing a virtual private network (VPN)

Lab : Implementing DirectAccess

• Configuring DirectAccess by using the Getting Started Wizard
• Testing DirectAccess

After completing this module, students will be able to:

• Describe common remote-access solutions and technologies.
• Implement DirectAccess.
• Implement VPNs.

Module 10: Deploying and managing Windows Server and Hyper-V containers

This module provides an overview of Windows Server 2016 containers. Additionally, it explains how to deploy, install, configure, and manage containers in Windows Server 2016.

• Overview of Windows Server 2016 containers
• Deploying Windows Server and Hyper-V containers
• Installing, configuring, and managing containers

Lab : Installing and configuring containers

• Installing and configuring Windows Server containers by using Windows PowerShell
• Installing and configuring Windows Server containers by using the Docker engine

After completing this module, students will be able to:

• Explain the purpose of Windows Server and Hyper-V containers.
• Deploy and manage Windows Server and Hyper-V containers.
• Install, configure, and manage containers.

Module 11: Implementing failover clustering

This module explains how to implement failover clustering to provide high availability for network services and applications.

• Overview of failover clustering
• Implementing a failover cluster
• Configuring highly-available applications and services on a failover cluster
• Maintaining a failover cluster
• Implementing a stretch cluster

Lab : Implementing failover clustering

• Configuring iSCSI storage
• Configuring a failover cluster
• Deploying and configuring a highly-available file server
• Validating the deployment of a highly-available file server
• Configuring the Cluster-Aware Updating feature on the failover cluster

After completing this module, students will be able to:

• Describe the concept of failover clustering.
• Implement a failover cluster.
• Configure highly-available applications and services on a failover cluster.
• Maintain a failover cluster.
• Implement a stretch-failover cluster.

Module 12: Implementing failover clustering with Windows Server 2016 Hyper-V

This module explains how to deploy and manage Hyper-V virtual machines in a failover cluster.

• Overview of the integration of Hyper-V Server 2016 with failover clustering
• Implementing Hyper-V virtual machines on failover clusters
• Implementing Windows Server 2016 Hyper-V virtual machine migration
• Implementing the Hyper-V Replica feature

Lab : Implementing failover clustering with Windows Server 2016 Hyper-V

• Configuring Hyper-V Replica
• Configuring a failover cluster for Hyper-V
• Configuring a highly available virtual machine

After completing this module, students will be able to:

• Describe how Windows Server 2016 Hyper-V integrates with failover clustering.
• Implement Hyper-V virtual machines on failover clusters.
• Implement Hyper-V virtual machine migration.
• Implement Hyper-V Replica.

Voorkennis

• Two or more years of experience with deploying and managing Windows Server 2012 or Windows Server 2008 environments; Experience with day-to-day Windows Server 2012 or Windows Server 2008 system-administration management and maintenance tasks.
• Experience with Windows networking technologies and implementation.
• Experience with Active Directory technologies and implementation.
• Experience with Windows Server virtualization technologies and implementation.
• Knowledge equivalent to the MCSA credentials of Windows Server 2008 or Windows Server 2012.

Doelgroep

• Data Protection Officers / functionarissen gegevensbescherming
• Advocaten voor gegevensbescherming
• Recordsmanagers
• Information Officers / informatiefunctionarissen
• Compliance Officers / compliancefunctionarissen
• HR-functionarissen
• Iedereen die persoonsgegevens gebruikt, verwerkt en onderhoudt

Doelstelling

Nederlands:

Inleiding in de Europese gegevensbescherming

• Oorsprong en historische context
• Europese regelgevende instanties
• Wettelijk kader

Europese wet- en regelgeving inzake gegevensbescherming

• Gegevensbeschermingsconcepten
• Toepassing van de wet
• Principes van gegevensbescherming
• Criteria voor rechtmatige verwerking
• Verplichtingen inzake informatieverstrekking
• De rechten van betrokkenen
• Vertrouwelijkheid en beveiliging
• Meldingsvereisten
• Internationale gegevensoverdrachten
• Toezicht en handhaving

Naleving van Europese wet- en regelgeving inzake gegevensbescherming

• Arbeidsrelaties
• Toezichtactiviteiten
• Marketingactiviteiten
• Internettechnologie en -communicatie
• Outsourcing

Thema's

I. Inleiding in de Europese gegevensbescherming

- Oorsprong en historische context

• De gedachte achter gegevensbescherming
• Mensenrechtenwetgeving
• Vroege wet- en regelgeving
• De noodzaak van een geharmoniseerde Europese aanpak
• Het Verdrag van Lissabon

- Europese regelgevende instanties

• Raad van Europa
• Europees Hof voor de Rechten van de Mens
• Europees Parlement
• Europese Commissie
• Europese Raad
• Europees Hof van Justitie

- Wettelijk kader

• Het 'Verdrag tot bescherming van personen met betrekking tot de geautomatiseerde verwerking van persoonsgegevens' van de Raad van Europa uit 1981 (het RvE-verdrag)
• De Europese databeschermingsrichtlijn (95/46/EG)
• De Europese e-privacyrichtlijn (2002/58/EG), zoals gewijzigd
• De Europese dataretentierichtlijn (2006/24/EG)
• Nationale gegevensbeschermingswetten in Europa

II. Europese wet- en regelgeving inzake gegevensbescherming

- Gegevensbeschermingsconcepten

• Persoonsgegevens
• Gevoelige persoonsgegevens
• Verwerking
• Verwerkingsverantwoordelijken
• Verwerkers
• Betrokkenen

- Toepassing van de wet

• Invoering in de EU
• Niet-invoering in de EU

- Principes van gegevensbescherming

• Eerlijkheid en wettelijkheid
• Doelbinding
• Evenredigheid
• Gegevenskwaliteit

- Criteria voor rechtmatige verwerking

• Toestemming
• Contractuele noodzakelijkheid
• Wettelijke verplichtingen, essentiële belangen en het publiek belang
• Rechtmatige belangen
• Speciale verwerkingscategorieën

- Verplichtingen inzake informatieverstrekking

• Transparantieprincipe
• Privacymeldingen
• Gelaagde meldingen

- De rechten van betrokkenen

• Toegang voor betrokkenen
• Gegevens rectificeren, wissen of blokkeren
• Recht van bezwaar
• Geautomatiseerde individuele besluiten

- Vertrouwelijkheid en beveiliging

• Gepaste technische en organisatorische maatregelen
• Melding bij inbreuken
• Betrokkenheid van verwerkers

- Meldingsvereisten

• Inhoud van meldingen
• Voorafgaande controle
• Nationale registers

- Internationale gegevensoverdrachten

• De gedachte achter verboden
• Veilige rechtsgebieden
• Veilige havens
• Modelovereenkomsten
• Bindende bedrijfsvoorschriften (BBV)
• Afwijkingen

- Toezicht en handhaving

• Toezichthouders en hun bevoegdheden
• De Groep artikel 29
• De rol van de Europese Toezichthouder voor gegevensbescherming (EDPS)
• III. Naleving van Europese wet- en regelgeving inzake gegevensbescherming

- Arbeidsrelaties

• Wettelijke basis voor de verwerking van werknemersgegevens
• Opslag van personeelsgegevens
• Monitoring op de werkplek
• EU-ondernemingsraden
• Klokkenluidersystemen

- Toezichtactiviteiten

• Communicatie
• Closed-circuit television (CCTV)
• Biometrische authenticatie
• Locatiegebaseerde diensten (LBS)

- Marketingactiviteiten

• Telemarketing
• Direct marketing
• Online-gedragstargeting

- Internettechnologie en -communicatie

• Cloud computing
• Cookies
• Internet Protocol-adressen (IP-adressen)
• Zoekmachinemarketing (SEM)
• Sociale netwerken

- Outsourcing

• Verplichtingen inzake gegevensbescherming op een outsourcingmarkt
• Offshoring

===============================

English:

Introduction to European Data Protection

• Origins and Historical Context
• European Regulatory Institutions
• Legislative Framework

European Data Protection Law and Regulation

• Data Protection Concepts
• Application of the Law
• Data Protection Principles
• Legitimate Processing Criteria
• Information Provision Obligations
• Data Subjects Rights
• Confidentiality and Security
• Notification Requirements
• International Data Transfers
• Supervision and enforcement

Compliance with European Data Protection Law and Regulation

• Employment Relationship
• Surveillance Activities
• Marketing Activities
• Internet Technology and Communications
• Outsourcing

Inhoud

Nederlands:

Module 1: Gegevensbeschermingswetten

Introduceert de belangrijkste Europese gegevensbeschermingswetten en regelgevende instanties, en beschrijft de ontwikkeling in de richting van een geharmoniseerd Europees wettelijk kader.

Module 2: Persoonsgegevens

Definieert en maakt onderscheid tussen de diverse soorten gegevens, zoals persoonsgegevens, anonieme gegevens, pseudo-anonieme gegevens en speciale categorieën.

Module 3: Verwerkingsverantwoordelijken en verwerkers

Beschrijft de rollen en relaties van verwerkingsverantwoordelijken en verwerkers.

Module 4: Persoonsgegevens verwerken

Definieert de principes van gegevensverwerking en AVG-verwerking, licht de toepassing van de AVG toe en schetst de wettelijke bases voor het verwerken van persoonsgegevens.

Module 5: Informatieverstrekking

Legt uit welke verplichtingen verwerkingsverantwoordelijken hebben bij het verstrekken van informatie over gegevensverwerkingsactiviteiten aan betrokkenen en toezichthouders.

Module 6: De rechten van betrokkenen

Beschrijft de rechten van betrokkenen, de uitoefening van rechten en de verplichtingen van verwerkingsverantwoordelijken en verwerkers.

Module 7: Beveiliging of verwerking

Gaat in op de overwegingen en taken van verwerkingsverantwoordelijken en verwerkers bij het garanderen van de beveiliging van persoonsgegevens, en het melden van gegevensinbreuken.

Module 8: Aansprakelijkheid

Onderzoekt aansprakelijkheidsvereisten, beheersystemen voor gegevensbescherming, impactbeoordelingen rondom gegevensbescherming, privacyregels en de rol van de functionaris voor gegevensbescherming.

Module 9: Internationale gegevensoverdrachten

Schetst opties en verplichtingen bij het overdragen van gegevens naar locaties buiten de Europese Economische Ruimte, de adequaatheid van beslissingen en de geschiktheid van voorzorgsmaatregelen en afwijkingen.

Module 10: Toezicht en handhaving

Omschrijft de rol, bevoegdheden en procedures van toezichthouders, de samenstelling en taken van het Europees Comité voor gegevensbescherming, de rol van de Europees Toezichthouder voor gegevensbescherming, en rechtsmiddelen, vorderingen en boetes bij niet-naleving.

Module 11: Naleving

Behandelt de toepassing van de Europese wetgeving inzake gegevensbescherming, de juridische basis en de compliance-eisen voor werkgevers bij het verwerken van persoonsgegevens in de praktijk (inclusief het verwerken van werknemersgegevens), toezicht, direct marketing, internettechnologie en communicatie en outsourcing. 

===========================================================

English:

What will you learn?

The program is broken into eleven modules:

Module 1: Data Protection Laws

Introduces key European data protection laws and regulatory bodies, describing the evolution toward a Harmonised European Legislative Framework.

Module 2: Personal Data

Defines and differentiates between types of data-including personal, anonymous, pseudo-anonymous and special categories.

Module 3: Controllers and Processors

Describes the roles and relationships of controllers and processors.

Module 4: Processing Personal Data

Defines data processing and GDPR processing principles, Explains the application of the GDPR and outlines the legitimate bases for processing personal data.

Module 5: Information provision

Explains controller obligations for providing information about data processing activities to data subjects and Supervisory Authorities.

Module 6: Data Subjects 'Rights

Describes data subjects' rights, applications of rights and obligations controller and processor.

Module 7: Security or Processing

Discusses considerations and duties of controllers and processors for Ensuring security of personal data and providing notification of data breaches.

Module 8: Accountability

Investigates accountability requirements, data protection management systems, data protection impact assessments, privacy policies and the role of the data protection officer.

Module 9: International Data Transfers

Outlines options and obligations for transferring data outside the European Economic Area, Decisions adequacy and appropriateness safeguards and derogations.

Module 10: Super Visions and Enforcement

Describes the role, powers and procedures or Supervisory Authorities; the composition and tasks of the European Data Protection Board; the role of the European Data Protection Supervisor; and remedies, liabilities and penalties for non-compliance.

Module 11: Compliance

Discusses the applications of European data protection law, legal bases and compliance requirements for processing personal data in practice, employers-including processing employee data, surveillance, direct marketing, Internet technology and communications and outsourcing.

Doelgroep

• Data Protection Officers / functionarissen gegevensbescherming
• Advocaten voor gegevensbescherming
• Recordsmanagers
• Information Officers / informatiefunctionarissen
• Compliance Officers / compliancefunctionarissen
• HR-functionarissen
• Iedereen die persoonsgegevens gebruikt, verwerkt en onderhoudt

Doelstelling

Nederlands:

Domein I biedt een degelijke basis voor het beheer van een privacyprogramma, en omschrijft hoe het programma kan worden ontwikkeld, gemeten en verbeterd.

Domein II gaat in detail in op het beheer en de operations van het beheermodel voor het privacyprogramma, binnen de context van de privacystrategie van de organisatie. Het domein 'Operationele lifecycle van het privacyprogramma' bouwt voort op een gemeenschappelijk raamwerk dat in de hele branche wordt geaccepteerd. Dit raamwerk bestaat uit het beoordelen of analyseren van het privacybeleid van een organisatie, het beveiligen van informatiemiddelen via het implementeren van toonaangevende privacy- en beveiligingsmiddelen en -technologie, het handhaven van het privacyprogramma via communicatie, training en managementacties, en het reageren op privacy-incidenten.

=================================

English

Domain I provides a solid foundation for the governance of a privacy program and defines how the privacy program may be developed, measured and improved.

Domain II details the management and operations of the privacy program governance model within the context of the organization’s privacy strategy. The Privacy Program Operational Life Cycle domain is built upon a common industry-accepted framework of: Assessing or analyzing an organization’s privacy regime; Protecting information assets through the implementation of industry-leading privacy and security controls and technology; Sustaining the privacy program through communication, training and management actions; and Responding to privacy incidents.

Inhoud

Nederlands:

 I. Beheer van het privacyprogramma

• Organisatieniveau

Een bedrijfsvisie creëren

• Kennis opdoen over privacybenaderingen
• Het beoogde doel evalueren
• Goedkeuring voor deze visie krijgen van 'executive sponsors'

Een privacyprogramma opzetten

• Het bereik en handvest van het programma vastleggen
• De bron, de soorten en het gebruik van persoonsgegevens bepalen binnen de organisatie, en de toepasselijke wetten bepalen
• Een privacystrategie ontwikkelen

Het privacyteam opbouwen

• Beheermodellen
• Een organisatorisch model, verantwoordelijkheden en een rapportagestructuur opzetten die passen bij de grootte van de organisatie
• Een aanspreekpunt aanwijzen voor privacyzaken
• Een manier opzetten/goedkeuren om professionele deskundigheid te meten

Het raamwerk voor het privacyprogramma ontwikkelen

• Privacyregels, -standaarden en/of -richtlijnen ontwikkelen voor de organisatie
• Activiteiten binnen het privacyprogramma definiëren

Het raamwerk voor het privacyprogramma implementeren

• Het raamwerk communiceren naar interne en externe belanghebbenden
• Zorgen voor continue uitlijning met toepasselijke wetten en regels, om zo de ontwikkeling van een privacyprogramma-raamwerk voor de organisatie te stimuleren

Resultaten

• De beoogde doelgroep voor de resultaten bepalen
• Rapportagemiddelen bepalen
• Per doelgroep de privacyresultaten bepalen voor overzicht en beheer
• Verzamelpunten aanwijzen voor systemen/applicaties

II. Operationele lifecycle van het privacyprogramma

Uw organisatie beoordelen

• De huidige baseline van uw privacy documenteren
• Beoordelingen van verwerkers en externe leveranciers
• Fysieke beoordelingen
• Fusies, overnames en afstotingen
• Analyses en beoordelingen uitvoeren wanneer dat noodzakelijk of gepast is

Beveiligen

• De lifecycle van gegevens (van aanmaken tot verwijderen)
• Werkwijzen voor informatiebeveiliging
• Privacy by Design

Handhaven

• Meten
• Uitlijnen
• Auditeren
• Communiceren
• Monitoren

Reageren

• Informatieverzoeken
• Privacy-incidenten

========================================

English:

I. Privacy Program Governance

• Organization Level

Create a company vision

• Acquire knowledge on privacy approaches
• Evaluate the intended objective
• Gain executive sponsor approval for this vision

Establish a privacy program

• Define program scope and charter
• Identify the source, types, and uses of personal information (PI) within the organization and the applicable laws
• Develop a privacy strategy

Structure the privacy team

• Governance models
• Establish the organizational model, responsibilities and reporting structure appropriate to the size of the organization
• Designate a point of contact for privacy issues
• Establish/endorse the measurement of professional competency

Develop the Privacy Program Framework

• Develop organizational privacy policies, standards and/or guidelines
• Define privacy program activities

Implement the Privacy Policy Framework

• Communicate the framework to internal and external stakeholders
• Ensure continuous alignment to applicable laws and regulations to support the development of an organizational privacy program framework

Metrics

• Identify intended audience for metrics
• Define reporting resources
• Define privacy metrics for oversight and governance per audience
• Identify systems/application collection points

II. Privacy Operational Life Cycle

Assess Your Organization

• Document current baseline of your privacy
• Processors and third-party vendor assessment
• Physical assessments
• Mergers, acquisitions and divestitures
• Conduct analysis and assessments, as needed or appropriate

Protect

• Data life cycle (creation to deletion)
• Information security practices
• Privacy by Design

Sustain

• Measure
• Align
• Audit
• Communicate
• Monitor

Respond

• Information requests
• Privacy incidents

Doelgroep

Magento Enterprise Edition store Owners, eCommerce managers, merchandisers, product or marketing managers, customer service, operations management and staff.

Doelstelling

This course gives merchants, marketing managers, and other admin users the basic information they need to set up and manage a Magento Enterprise Edition 2 store. This course is based on Magento 2.1.0 Enterprise Edition
After this course, students will be able to:

• Set up and manage their Catalog, including: Category structure, product types, layered navigation, product relations
• Manage customer accounts and groups
• Set up and use tax rules, payment and shipping methods, store emails, and reports
• Create and manage orders, invoices, shipments, and credit memos
• Use Magento’s marketing features to create promotions and coupons

Inhoud

Topics covered in this course include:

Introduction

• Admin Overview
• Application Architecture
• Users and Roles

Catalog Management

• Creating a Catalog Management User
• Creating Categories
• Category Landing Page Appearance

Products

• Product Types
• Product Creation
• Importing and Exporting Products

Catalog Presentation

• Using Layered Navigation
• Arranging Products in a Category
• Creating Product Relations

Customers

• The Customer Experience
• Customer Management

Business Operations and Fulfillment

• Setting Up Taxes, Payments and Shipping
• Configuring Checkout
• Setting Up Store Communications
• Working With Business Operations Reports
• Magento Order Flow

Content

• Static Blocks
• Pages and Widgets
• Content Staging

Marketing

• Creating the Marketing Manager User
• SEO Strategy
• Catalog Search
• Creating Promotions
• Working with Marketing Reports

Voorkennis

Understanding of eCommerce and familiarity with eCommerce systems

Doelgroep

Network administrators, infrastructure architects, security professionals, systems engineers, network administrators, IT professionals, security consultants and other people responsible for implementing network and perimeter security, Chief Security Officers.

Doelstelling

At the end of the course you will be able to:

• Learn how to evaluate and select appropriate PKI technology
• Understand the benefits of certificates used in the infrastructure
• Learn how to install and configure PKI environment according to the best practices taken from practical experience
• Learn how to choose the right architecture, infrastructure, and practices for PKI implementation
• Learn how to manage the certificate lifecycle
• Adjust PKI to your business needs
• Become familiar with advanced PKI settings and implementations

All exercises are based on Windows Server 2012 R2 and Windows 8.1. Some examples are also shown on Windows Server 2012 to accommodate the difference.

Inhoud

• Module 1: Foundations of PKI
• Cryptography basics
• Certificate types (X.509)
• Certification authorities
• Certificate Revocation Lists
• Module 2: Policies and PKI
• Security Policy
• Certificate Policy
• Certification Practice Statements
• Module 3: PKI in Windows domain
• Managing PKI
• Configure Certificate Templates
• Configure Certificate Enrollment
• Configuring Key Archival and Recovery
• Configuring Trust Between Organizations
• Deploying Smart Cards
• Module 4: Designing and implementing CA Hierarchy
• Planning
• Preparing AD Environment
• Implementing CA Hierarchy
• Module 5: Upgrading PKI Infrastructure
• Supported scenarios
• Upgrading certificate templates
• Module 6: PKI Security
• Deploying certificates to Domain Controllers
• Securing CA Hierarchy
• Certificate Revocation
• Certificate Validation
• Role separation
• Planning and implementing disaster recovery
• Archiving encryption keys
• Module 7: Deploying application--specific solutions
• Secure Web Traffic by Using SSL
• Configure email security
• Encrypting file system
• VPN
• Wireless Networking
• Document and code signing
• AD RMS -- design and configuration

Voorkennis

Basic understanding of Microsoft Windows.

Doelgroep

Deze cursus is bedoeld voor ervaren programmeurs die zich de veelzijdige taal Python eigen willen maken.

Inhoud

• Inleiding: Positionering, eigenschappen, toepassingen, gebruik, scripting.
• Basistypes: De verschillende datatypes van Python en hun eigenschappen, expressies en operatoren, string operaties, slices, mutable versus immutable.
• Programmastructuren: Indentatie als blokstructurering, code style (PEP8). Control structures if-elif-else, for-else en while-else. Statements break, continue en pass. Inleiding tot exception afhandeling (EAFP).
• Data types in detail: Sequences in het algemeen. Specifieke string methods, twee varianten van string-formattering. Specifieke list methods en list comprehension. Functies sorted, reversed en enumerate.
• Data types in detail: Gebruik van dictionaries, tuples en sets. Gerelateerde methods voor deze data types.
• Files en data encodering: Benadering van binaire versus tekstuele files. Verschillende open modes. Gebruik van stdin, sdtdout en stderr.
  Unicode en data encodering. Data types bytes en bytearray.
• Functies: Functies bouwen, docstrings, parameter overdracht, return waarden. Functies als parameter. Scope regels. Generator functies. Lambda expressies. Geneste functies. Functies map en filter.
• Modules: Argumenten voor moduleren, modules gebruiken, modules maken, een test-harnas in een module, docstrings.
• Object-oriëntatie en classes: OO-terminologie, classes in Python, constructie, inheritance, polymorfisme, speciale class methods, operator overloading, erven van ingebouwde types.
• Exceptions: Het EAFP motto (Easier to Ask for Forgiveness than Permission), exception classes, exceptions afvangen, eigen exception classes, acties bij afvangen van exceptions. Exceptions genereren met raise.
• Globaal overzicht van Python Standard Library: Opvragen van commandoregel parameters, programma exit. Tijdsfuncties. Filenaam-globbing. Filesysteem tree walk. Gebruik van subprocessen. Eenvoudige netwerkfaciliteiten. Serialisatie. Reguliere expressies (uitgebreid).

Voorkennis

Voor het volgen van de cursus is programmeerervaring een vereiste. Het maakt daarbij niet uit of u die ervaring hebt opgedaan met een taal die gecompileerd wordt (zoals C, Pascal, C++ of Java) of met een scripting-taal (shell, awk). Belangrijk is vooral dat u in staat bent om op algoritmisch niveau een probleem aan te pakken. Praktische ervaring met object-georiënteerde talen is niet noodzakelijk, maar is zeker een pre.

Doelgroep

This course is intended for Information Technology (IT) Professionals with hands on experience working in a Windows Server 2008 or Windows Server 2012 (R2) environment.

Doelstelling

Information Technology (IT) Professionals who wish to acquire the skills and knowledge necessary to be able to manage and maintain the core infrastructure required for a Windows Server 2012 (R2) environment. The key focus for students in this course is to broaden the initial deployment of Windows Server 2012 (R2) services and infrastructure and provide the skills necessary to manage and maintain a domain based Windows Server 2012 (R2) environment, such as user and group management, network access and data security. Candidates would typically be System Administrators or aspiring to be System Administrators. They must have at least one year hands on experience working in a Windows Server 2008 or Windows Server 2012 (R2) environment. Candidates must also have knowledge equivalent to that already covered in "20410D: Installing and Configuring Windows Server 2012" course as this course will build upon that knowledge.

Inhoud

Topics covered in this course include:

• Implement a Group Policy infrastructure.
• Manage user desktops with Group Policy.
• Manage user and service accounts.
• Maintain Active Directory Domain Services (AD DS).
• Configure and troubleshoot Domain Name System (DNS).
• Configure and troubleshoot Remote Access.
• Install, configure, and troubleshoot the Network Policy Server (NPS) role.
• Implement Network Access Protection (NAP).
• Optimize file services.
• Configure encryption and advanced auditing.
• Deploy and maintain server images.
• Implement Update Management.
• Monitor Windows Server 2012 (R2).

Voorkennis

Before attending this course, students must have:

• At least one year of experience working with Windows Server 2008, Windows Server 2008 R2 or Windows Server 2012 (R2).
• Good knowledge and understanding of Active Directory and networking infrastructure.
• Knowledge equivalent to that already covered in M20410D:Installing and Configuring Windows Server 2012 (R2)

Doelgroep

This course is intended for Information Technology (IT) Professionals who have good Windows operating system knowledge and experience.

Doelstelling

Information Technology (IT) Professionals that want to acquire the skills and knowledge necessary to implement the core infrastructure services in an existing Windows Server 2012 (R2) environment. Although students would benefit from having some previous Windows Server experience, they must have good hands-on Windows Client experience with Windows Vista, Windows 7, or Windows 8.

Inhoud

Topics covered in this course include:

• Install and configure Windows Server 2012 (R2)
• Describe Active Directory Domain Services and install a domain controller
• Create and configure user, group, and computer objects
• Use Windows PowerShell and other command-line tools to create and configure ADDS objects
• Configure IPv4 for simple scenarios
• Install and configure a DHCP server
• Install and configure DNS service
• Configure IPv6 for simple scenarios
• Configure local storage on a server
• Create and secure files shares and shared printers
• Create and manage Group Policy objects
• Secure Windows Servers by Using Group Policy Objects
• Implement Server Virtualization with Hyper-V

Voorkennis

Before attending this course, students must have:

• A good understanding of networking fundamentals.
• An understanding and experience configuring security and administration tasks in an Enterprise environment.
• Experience supporting or configuring Microsoft Windows clients.

Doelgroep

Information workers, academic, home PC users, small business

Doelstelling

The Microsoft Access 2013 Essentials course guides students through two scenarios for creating databases. Initially you will create a very simple, standardized database from a template and then go on to create a customized database. Upon completion of the course, you will understand tables, relationships, queries, forms and reports.

Inhoud

Topics covered in this course include:

• Creating an Access Web Application
• Creating a Database
• Use tables and forms for data entry
• Query the database
• Searching Data Using Filters
• Presenting Data with Reports
• Parameterized Queries
• Customizing Databases
• Creating Forms
• Creating Reports
• Access storage
• Migrating to SharePoint
• Connecting to SQL Server
• Analyze your database
• Assessment (85%)

Doelgroep

Network professionals, Active Directory managers

Doelstelling

In this guide, you will experience deploying a new Lync environment using the Lync Server Topology Builder and the server role deployment process. Microsoft® Lync® 2013 is an enterprise-ready unified communications platform which connects people everywhere, on Windows 8 and other devices, as part of their everyday productivity experience. It provides a consistent, single client experience for presence, instant messaging, voice, video and a great meeting experience and supports multiparty HD video conferencing, modern "touch first" capabilities for fast and natural communications, and work anywhere scenarios that do not require a VPN for encryption. Users can connect to anyone on Skype, enabling rich communication with hundreds of millions of people around the world.

Inhoud

Office Guides: Deploying the New Lync Server

• Using Topology Builder, In this module you will learn how to use Topology Builder to Define Front End Servers and pools
• Publishing the Topology, This module provides and insight on how to publish the topology and deploy Lync Server.
• Validating Lync Deployment

Doelgroep

Developers

Doelstelling

This course introduces the Microsoft® .NET Framework 4 and describes the key concepts of .NET, including the Common Language Runtime and class libraries, required for building applications by using Microsoft Visual Studio 2010. An understanding of the Common Language Runtime that allocates and de-allocates memory is important when creating variables and multi-threading. Understanding how class libraries will assist you in creating a project and how specialized libraries make it easier for you to write applications in the .NET Framework 4 and Visual Studio 2010 will enable you to create C# applications that meet user needs.

Inhoud

Introducing C# and the .NET Framework

• Module Introduction
• Introduction to the .NET Framework 4 Creating Projects Within Visual Studio 2010
• Writing a C# Application
• Building a Graphical Application
• Documenting an Application
• Debugging Applications Using Visual Studio 2010
• Module Lab
• Module Follow Up
• Assessment (90%)

Doelgroep

This course is intended for IT Professionals already experienced in general Windows Server and Windows Client administration or already experienced in administering and supporting Application servers and services including applications like Exchange, SharePoint, and SQL. It is broadly intended for students who want to use Windows PowerShell to automate administrative tasks from the command line, using any Microsoft or independent software vendor (ISV) product that supports Windows PowerShell manageability.

Doelstelling

This five day course provides students with the fundamental knowledge and skills to use Windows PowerShell 4.0 for administering and automating administration of Windows based servers. It focuses on primary Windows PowerShell command-line features and techniques, and will provide prerequisite skills supporting many different Microsoft products. This includes Windows Server, Windows Client, Exchange Server, SharePoint Server, SQL Server, System Center, and more.

Inhoud

Topics covered in this course include:

• Understand the basic concepts behind Windows PowerShell
• Work with the Pipeline
• Understand How the Pipeline Works
• Use PSProviders and PSDrives
• Format Output
• Use WMI and CIM
• Prepare for Scripting
• Moving From a Command to a Script to a Module
• Administer Remote Computers
• Put the various Windows PowerShell components together
• Use Background Jobs and Scheduled Jobs
• Use Advanced PowerShell Techniques and Profiles

Voorkennis

• Previous Windows Server and Windows Client management knowledge and hands on experience.
• Experience installing and configuring Windows Server into existing enterprise environments, or as standalone installations.
• Knowledge and experience of network adapter configuration, basic Active Directory user administration, and basic disk configuration.
• Knowledge and hands on experience specifically with Windows Server 2012 and Windows 8 would be of benefit but is not essential.

Doelgroep

Information workers, academic, home PC users, small business

Doelstelling

The Microsoft Lync 2013 Essentials course shows you how to add contacts and contact groups; communicate with your contacts by using IM, voice, and video; use chat rooms; and use online voice and video conferencing.

Inhoud

Topics covered in this course include:

• Introduction to Lync 2013
• Configuring Lync 2013
• Setting up User Information and Preferences
• Managing and Viewing Contacts
• Initiating and Joining Voice and Video Calls
• Using Chat
• Tabbed conversations
• Conferences Calls
• Scheduling and Participating in Meetings
• Controlling Meeting Content
• Recording a Meeting
• Managing Attendees
• Outlook integration
• Assessment (100%)

Doelgroep

Information workers, academic, home PC users, small business

Doelstelling

The Microsoft SharePoint 2013 Essentials course introduces the new features and functionality of SharePoint 2013. It focuses on enabling users to perform common day-to-day tasks when working with SharePoint 2013.

Inhoud

Topics covered in this course include:

• Introduction to SharePoint 2013
• SharePoint Navigation
• Creating, Configuring, and Managing SharePoint sites and Pages
• Working with SharePoint Assets
• Using and Managing Lists, Libraries, and List Items
• Managing Content by Using Workflows
• Using and Managing Web Parts
• Managing Security
• Creating and Configuring your MY Site
• Organizing and Managing Content and Content Types
• Creating Document Sets
• Configuring the site for Search
• Using Business Intelligence Features
• Assessment (85%)

Doelgroep

This course is designed for IT professionals, architects, systems engineers, server administrators, and Citrix Partners.

Doelstelling

This course introduces the Citrix XenApp 7.5 technology. Students will explore the key components required in a XenApp 7.5 implementation, the new FMA-based architecture, as well as key use cases. Other topics covered include design implications, VDA registration and Hybrid Cloud Provisioning.

Inhoud

• Course Overview
  • XenApp 7.5 Overview
  • New Features in XenApp 7.5
  • New Terminology
• FlexCast Management Architecture
  • Limitations of the Independent Management Architecture
  • Benefits of the FlexCast Management Architecture
  • Management Consoles
• Design Implications
  • XenApp 7.5 Rollout Considerations
  • Hypervisors
• Application Enumeration
  • Virtual Delivery Agent
  • Application Enumeration
• Solution Architecture
  • Solution Components
  • Solution Layers
  • Solution Components
  • Communication Job Aid
• Deploying XenApp as a Cloud-Ready Solution
  • Cloud Types
  • Service Delivery Models
  • CloudPlatform and Amazon Web Services
  • Cloud-Ready Solution
  • Licensing Considerations
  • Configuring Hybrid Cloud Provisioning

Voorkennis

Experience with XenApp 6.5

Doelgroep

Citrix- en netwerkbeheerders

Doelstelling

This course introduces learners to Citrix NetScaler, including key feature sets, underlying processes and typical installation. Also covered are the NetScaler virtualization and scalability features as well as the product editions, platforms and licensing options

Inhoud

• Introduction
• Overview of Citrix NetScaler
  Product description, Application delivery pain points, availability features, visibility, offload features, optimisation, security, TriScale, NetScaler SDX
• Citrix NetScaler Functions and Features
  Functions and features, installation, Packet processing, connection multiplexing, load balancing, server health monitoring, DataStream, CloudBridge, Firewall, nCore, Caching, rewrite and responder, HA for XenApp, when to use phisical or virtual appliances, Flex tenancy
• Citrix NetScaler Product Editions and Platforms
  Hardware (MPX SDX), VPX Virtual appliance, Pay-As-You-Grow

Doelgroep

This course is primarily intended for the Enterprise Device Support Technician (EDST), who provide Tier 2 support to users running Windows desktops and devices in medium to large enterprise organizations, within a Windows domain environment. EDSTs are experienced IT Professionals who focus on a broad range of technical issues for Windows operating systems, devices, cloud services, applications, networking, and hardware support. Key responsibilities include resolving technical issues pertaining to Windows installation and migration, activation, performance, profiles, settings and device synchronization, local and remote network access, access to applications, access to data and printers, authentication, endpoint security and policy, operating system and data recovery.

EDSTs must combine technical expertise with problem solving and decision making skills and a deep understanding of their business and technical environments to quickly resolve support issues. They consider all variables, justify resolutions with a logical troubleshooting approach, and relate tradeoffs while adhering to business and technical requirements and constraints. EDSTs are primarily responsible for the maintenance and support of desktops and devices, installing and testing line-of-business applications on these devices, and physically making changes to user devices or re-images as required

Doelstelling

This course will provide you with the knowledge and skills required to support a Windows 8.1 deployment in medium and large enterprise environments and to resolve technical issues bij developing a troubleshooting methodology for Windows 8.1.

Inhoud

• Describe the processes involved in planning and using a troubleshooting methodology for Windows 8.1.
• Troubleshoot startup issues and operating system services on a Windows 8.1 system.
• Resolve issues related to hardware devices and device drivers.
• Troubleshoot computers remotely.
• Troubleshoot issues related to network connectivity.
• Troubleshoot client configuration failures and GPO application issues.
• Troubleshoot issues related to user settings.
• Troubleshoot remote connectivity issues.
• Resolve issues related to accessing resources from computers that are domain-joined.
• Resolve issues related to accessing resources from computers that are not domain-joined.
• Troubleshoot issues related to application installation and operation.
• Maintain Windows 8.1 following deployment.
• Design and implement extranet connectivity for Windows 8.
• Recover a computer running Windows 8.1.

Voorkennis

Configuring Windows 8 - 70-687 (M20687)

Doelgroep

This course is intended for IT professionals who administer and support Windows 8.1 PCs, devices, users, and associated network and security resources. The networks with which these professionals typically work are configured as Windows Server domain-based environments with managed access to the Internet and cloud services. This course is also intended to provide foundation configuration skills for Enterprise Desktop/Device Support Technicians (EDSTs) who provide Tier 2 support to users who run Windows desktops and devices within a Windows domain environment in medium to large enterprise organizations.

Doelstelling

This course is designed for experienced IT professionals who have knowledge and experience administering Windows PCs and devices in a domain environment with managed access to the Internet.

Inhoud

• Describe solutions and features related to managing Windows 8.1 in an enterprise network environment.
• Determine requirements and perform the tasks for installing and deploying Windows 8.1.
• Manage profiles and user state between Windows devices.
• Determine the most appropriate management tools to configure Windows 8.1 settings.
• Configure disks, partitions, volumes, and device drivers in a Windows 8.1 system.
• Configure network connectivity.
• Configure resource connectivity for both domain-joined and non-domain joined PCs and devices.
• Implement Windows 8.1 technologies to secure network connections.
• Configure file, folder, and printer access.
• Implement tools and technologies that can help secure Windows 8.1 PCs and devices.
• Configure and control desktop apps, Windows Store apps, and virtual apps.
• Optimize and maintain Windows 8.1 PCs and devices.
• Configure mobile computer settings and to enable remote access.
• Determine how to recover Windows 8.1 from various failures.
• Describe and configure Client Hyper-V.

Voorkennis

Before attending this course, students should have:

• At least two years of experience in the IT field
• Knowledge of networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS)
• Knowledge of Microsoft Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management
• Understanding of the certificate security and working knowledge of the fundamentals of Active Directory Certificate Services (AD CS)
• Understanding of Windows Server 2008 R2 or Windows Server 2012 fundamentals
• Understanding of Microsoft Windows Client essentials; for example, working knowledge of Windows XP, Windows Vista, Windows 7 and/or Windows 8
• Basic understanding of Windows PowerShell syntax
• Basic awareness of Windows deployment tools (Windows ADK components: Windows PE, Windows SIM, VAMT, ImageX, USMT, and DISM concepts and fundamentals) but no actual prerequisite skills with the specific tools are assumed

Doelgroep

The primary audience for this course is the Enterprise Desktop Support Technician (EDST) providing Tier 2 support. The secondary audience for this course is the Desktop Support Technician (DST) in an Upper MORG Organization.

Doelstelling

This course will teach IT Professionals, experienced with Microsoft Windows XP and Windows Vista in a Tier 2 support environment, how to support the operating system and solve technical troubleshooting problems in a Windows 7 and Windows Server 2008 R2 networking environment.

Inhoud

• Implementing a Troubleshooting Methodology
  • Introduction to the EDST Job Role
  • Overview of Troubleshooting Steps
• Troubleshooting Startup Issues
  • Overview of the WIndows 7 Recovery Environment
  • Configuring and Troubleshooting Startup Settings
  • Troubleshooting Operating Systems Services Issues
• Using Group Policy to Centralize Configuration
  • Overview of Group Policy Application
  • Resolving Client Configuration Failures and GPO Application Issues
• Troubleshooting Hardware Device, Device Driver, and Performance Issues
  • Overview of Hardware Troubleshooting
  • Troubleshooting Physical Failures
  • Monitoring Reliability and Performance
  • Configuring Performance Options in Windows 7
  • Troubleshooting Device Driver Failures
• Troubleshooting Remote Connectivity Issues
  • Troubleshooting VPN Connectivity Issues
  • Using Remote Desktop
  • Troubleshooting User Issues by Using Remote Assistance
  • Troubleshooting NAP Issues
  • Troubleshooting DirectAccess Issues
• Troubleshooting Logon and Resource Access Issues
  • Troubleshooting User Logon Issues
  • Troubleshooting User Profile Issues
  • Troubleshooting File Access Issues
  • Troubleshooting File Permissions Issues
  • Troubleshooting Printer Access Issues
• Troubleshooting Security Issues:
  • Recovering Files Encrypted by EFS
  • Recovering BitLocker-Protected Drives
  • Troubleshooting Internet Explorer and content Access Issues
• Troubleshooting Operating System and Application Issues
  • Troubleshooting Application Installation Issues
  • Troubleshooting Application Operations Issues
  • Applying Application and Windows Updates

Voorkennis

In addition to their professional experience, students who attend this training should already have the following technical knowledge:

• Networking fundamentals, including TCP/IP/User Datagram Protocol (UDP), Domain Name System (DNS)
  • Microsoft Active Directory principles and management
  • Microsoft Windows Server 2008 fundamentals
  • Microsoft Windows Client fundamentals
• Fundamentals of using the 2010 Microsoft Office system or the 2007 Microsoft Office system

Students who attend this training can meet the prerequisites by attending the following courses, or obtaining equivalent knowledge and skills:

• Installing and Configuring Windows 7 Client (M6292)
• Microsoft Windows Server 2008 Praktisch Beheer

Doelgroep

ICT-Professionals

Doelstelling

This course is intended for IT professionals who are interested in:

• Expanding their knowledge base and technical skills about Windows 7 Client.
• Acquiring deep technical knowledge of Windows 7.
• Learning the details of Windows 7 technologies.
• Focusing on the "how to" associated with Windows 7 technologies. Most of these professionals use some version of Windows client at their work place and are looking at new and better ways to perform some of the current functions

Inhoud

• Installing, Upgrading and Migrating to Windows 7
  • Preparing to Install Windows 7
  • Performing a Clean Installation of Windows 7
  • Upgrading and Migrating to Windows 7
  • Performing Image-based Installation of Windows 7
  • Configuring Application Compatibility
• Configuring Disks and Device Drivers
  • Partitioning Disks in Windows 7
  • Managing Disk Volumes
  • Maintaining Disks in Windows 7
  • Installing and Configuring Device Drivers
• Configuring File Access and Printers on Windows 7 Client Computers
  • Overview of Authentication and Authorization
  • Managing File Access in Windows 7
  • Managing Shared Folders
  • Configuring File Compression
  • Managing Printing
• Configuring Network Connectivity
  • Configuring IPv4 Network Connectivity
  • Configuring IPv6 Network Connectivity
  • Implementing Automatic IP Address Allocation
  • Overview of Name Resolution
  • Troubleshooting Network Issues
• Configuring Wireless Network Connections
  • Overview of Wireless Networks
  • Configuring a Wireless Network
• Securing Windows 7 Desktops
  • Overview of Security Management in Windows 7
  • Securing a Windows 7 Client Computer by Using Local Security Policy Settings
  • Securing Data by Using EFS and BitLocker
  • Configuring Application Restrictions
  • Configuring User Account Control
  • Configuring Windows Firewall
  • Configuring Security Settings in Internet Explorer 8
  • Configuring Windows Defender
• Optimizing and Maintaining Windows 7 Client Computers
  • Maintaining Performance by Using the Windows 7 Performance Tools
  • Maintaining Reliability by Using the Windows 7 Diagnostic Tools
  • Backing Up and Restoring Data by Using Windows Backup
  • Restoring a Windows 7 System by Using System Restore Points
  • Configuring Windows Update
• Configuring Mobile Computing and Remote Access in Windows 7
  • Configuring Mobile Computer and Device Settings
  • Configuring Remote Desktop and Remote Assistance for Remote Access
  • Configuring DirectAccess for Remote Access
  • Configuring BranchCache for Remote Access

Voorkennis

Before attending this course, students must have:

• Experience installing PC hardware and devices.
• Basic understanding of TCP/IP and networking concepts.
• Basic Windows and Active Directory knowledge.
• The skills to map network file shares.
• Experience working from a command prompt.
• Basic knowledge of the fundamentals of applications. For example, how client computer applications communicate with the server.
• Basic understanding of security concepts such as authentication and authorization.
• An understanding of the fundamental principles of using printers

Doelgroep

This course is intended for messaging technologists who are responsible for the deployment, maintenance, and administration of the Exchange Server 2010 servers in an enterprise environment

Doelstelling

After completing this course, you will be able to:

• Describe the basic concepts related to the integration of Active Directory and Exchange Server 2010.
• Describe the server roles available in Exchange Server 2010 and the options for deploying them.
• Install Exchange Server 2010 server roles.
• Complete an Exchange Server 2010 installation.

Inhoud

• Deploying Microsoft Exchange Server 2010
• Mailbox Servers in Microsoft Exchange Server 2010
• Managing Recipient Objects in Microsoft Exchange Server 2010
• Managing Client Access in Microsoft Exchange Server 2010
• Managing Message Transport in Microsoft Exchange Server 2010
• Implementing Messaging Security in Microsoft Exchange Server 2010
• Implementing High Availability in Microsoft Exchange Server 2010
• Implementing Backup and Recovery in Microsoft Exchange Server 2010
• Configuring Messaging Policy and Compliance in Microsoft Exchange Server 2010
• Maintaining Microsoft Exchange Server 2010

Voorkennis

• Core Windows Server 2008 Technology Specialist Skills
  • Installation and Automated Deployment
  • Server and Client Configuration
  • Monitoring and Management Tools
  • Software updates
  • Networking including strong skills in DNS
  • Active Directory Domain Services
  • Security Group Policy
  • Performance Monitoring
  • Troubleshooting
• Programming Skills
  • Familiarity and experience with batch scripting or another scripting language, such as Windows PowerShell, but not necessarily Windows PowerShell 2.0 scripting.

Doelgroep

ICT-beheerders

Doelstelling

Learn about products and the variety of Microsoft Licensing programs available. Topics covered include the basics of volume licensing, overviews of different product licensing options and an introduction to the various licensing terms and programs.

Inhoud

Microsoft Licensing - Programs Fundamentals

Doelgroep

Software ontwikkelaars

Doelstelling

Als je van plan bent om met Scrum te gaan werken, wil je natuurlijk valkuilen vermijden. Of misschien doe je al een tijdje Scrum en zoek je inspiratie voor de volgende grote verbetering.

Inhoud

De training heeft vlotte, interactieve blokken met voldoende ruimte voor discussie en gevarieerde oefeningen die je aan het denken zetten.

Doelgroep

IT Professionals

Doelstelling

This Microsoft Office 365 course provides you an overview of the components that comprise Office 365, including the different licenses available and what’s included with each. From that overview, the next modules go in to greater detail on Office Pro Plus – the version of the Office suite unique to Office 365 – and how to deploy/activate it. Additional modules go in to detail on what kinds of administration you can perform with PowerShell, and an overview of the sign-on options available with Office 365, including directory synchronization with your existing Active Directory, and implementing Active Directory Federation Services (ADFS) for single sign on between on premises and Office 365 cloud services.

Inhoud

• Microsoft Office 365 Overview for IT Pros
• Deploying Clients For Office 365
• Microsoft Office 365 Administration & Automation Using Windows PowerShell
• Microsoft Office 365 Identity and Access Solutions
• Microsoft Office 365 Directory Synchronization

Voorkennis

ICT kennis op het gebied van Micrsoft Office beheer.

Doelgroep

Virtuele systemen beheerders

Doelstelling

The VDI course provides a deep-dive into VDI planning and solutions as the final section in the three track program covering Microsoft Virtualization. Learn about when to use VDI, planning considerations, desktop models, Windows 7 integration, application delivery, user state virtualization and comparisons to other technologies. Explore how Microsoft’s v-Alliance partnership with Citrix strengthens and broadens the VDI offerings. Upon completing this course you will be able to understand, plan and deploy the appropriate VDI solution for your business.

Inhoud

• Virtual Desktop Infrastructure (VDI) Architecture
• v-Alliance Solution Overview
• Application Delivery for VDI

Voorkennis

Ervaring met VMware systeembeheer.

Doelgroep

IT professionals en ontwikkelaars

Doelstelling

De cursus is ontworpen om IT professionals en ontwikkelaars de kennis te bieden om succesvol Windows Azure in te zetten.

Inhoud

• Introducing Windows Azure
• Deploying Azure Applications
• Managing Windows Azure
• Monitoring Windows Azure

Voorkennis

Ervaring met beheren van Windows ICT systemen.

Doelgroep

Beheerders van Microsoft SQL 2008 R2 databases alsook voor applicatie-ontwikkelaars.

Doelstelling

De kennis en vaardigheden opdoen om een Microsoft SQL Server 2008 R2 database te beheren.

Inhoud

• Introduction to SQL Server 2008 R2 and its Toolset
  • This module introduces you to the entire SQL Server platform and its major tools. This module also covers editions, versions, basics of network listeners, and concepts of services and service accounts.
• Preparing Systems for SQL Server 2008 R2
  • This module covers planning for an installation related to SQL Server I/O requirements, 32 bit vs 64 bit, memory configuration options and I/O subsystem pre-installation checks using SQLIOSim and SQLIO.
• Installing and Configuring SQL Server 2008 R2
  • This module details installing and configuring SQL Server 2008 R2.
• Working with Databases
  • This module describes the system databases, the physical structure of databases and the most common configuration options related to them.
• Understanding SQL Server 2008 R2 Recovery Models
  • This module describes the concept of the transaction log and SQL Server recovery models. It introduces the different backup strategies available with SQL Server 2008 R2.
• Backup of SQL Server 2008 R2 Databases
  • This module describes SQL Server 2008 R2 Backup and the backup types.
• Restoring SQL Server 2008 R2 Databases
  • This module describes the restoration of databases.
• Importing and Exporting Data
  • This module covers the use of the import/export wizards and explains how they relate to SSIS. Also introduces BCP
• Authenticating and Authorizing Users
  • This module covers SQL Server 2008 R2 security models, logins and users.
• Assigning Server and Database Roles
  • This module covers fixed server roles, fixed database roles and user-defined database roles.
• Authorizing Users to Access Resources
  • This module covers permissions and the assignment of permissions.
• Auditing SQL Server Environments
  • This module covers SQL Server Audit
• Automating SQL Server 2008 R2 Management
  • This module covers SQL Server Agent, jobs and job history.
• Configuring Security for SQL Server Agent
  • This module covers SQL Server agent security, proxy accounts and credentials.
• Monitoring SQL Server 2008 R2 with Alerts and Notifications
  • This module covers the configuration of database mail, alerts and notifications
• Performing Ongoing Database Maintenance
  • This module covers database maintenance plans.
• Tracing Access to SQL Server 2008 R2
  • This module covers SQL Profiler and SQL Trace stored procedures
• Monitoring SQL Server 2008 R2
  • This module introduces DMVs and the configuration of data collection.
• Managing Multiple Servers
  • This module covers Central Management Servers and Multi-Server queries, Virtualization of SQL Server and Data-Tier Applications.
• Troubleshooting Common SQL Server 2008 R2 Administrative Issues
  • This module covers common issues that require troubleshooting and gives guidance on where to start looking for solutions.

Voorkennis

• Basic knowledge of the Microsoft Windows operating system and its core functionality.
• Working knowledge of Transact-SQL.
• Working knowledge of relational databases. Some experience with database design.
• Completed Course 2778: Writing Queries Using Microsoft SQL Server 2008 Transact-SQL.

Doelgroep

Support Engineer, System Administrator, System Integrator

Doelstelling

• List the functions and features of the Sun ZFS 7000 Appliance
• Identify the components and architecture of the Sun ZFS 7000 Appliance
• Install and configure the Sun ZFS 7000 Appliance
• Upgrade the Sun ZFS 7000 Appliance software and hardware
• Perform common tasks on the Sun ZFS 7000 Appliance

Inhoud

• Sun ZFS Storage 7000 Appliance Overview
• Sun ZFS Storage 7000 Appliance Functions and Features
• Sun ZFS 7000 Appliance Installation
• Sun ZFS 7000 Appliance Configuration
• Sun ZFS 7000 Appliance System User Interface
• Sun ZFS 7000 Appliance Shares (File Systems)
• Sun ZFS 7000 Appliance Status
• Sun Storage Sun ZFS 7000 Appliance Maintenance
• Sun ZFS 7000 Appliance Analytics
• Sun ZFS 7000 Appliance Scripting
• Sun ZFS 7000 Appliance Common Tasks

Voorkennis

UNIX ervaring en Server en Storage ervaring.

Doelgroep

Gemiddeld tot ervaren systeem beheerders

Doelstelling

Deze cursus leert de deelnemers hoe diverse (interactieve) scripts gemaakt, opgebouwd en gescheduled kunnen worden binnen een Ubuntu Server Edition voor beheer en automatisering van procedures en configuratie

Inhoud

• Shell Scripts
  • Introduction
  • Invoking Shell Scripts
  • Shell Script Structure
  • Planning Shell Scripts
  • Error Types
  • Error Diagnosis
• The Shell as a Programming Language
  • Variables
  • Arithmetic Expressions
  • Command Execution
  • Control Structures
  • Overview
    • A Program's Return Value as a Control Parameter
    • Conditionals and Multi-Way Branches
    • Loops
    • Loop Interruption
    • Shell Functions
• Practical Shell Scripts
  • Shell Programming in Practice
  • Around the User Database
  • File Operations
  • Log Files
  • System Administration
• Interactive Shell Scripts
  • Introduction
  • The read Command
  • Menus with select
  • "Graphical" Interfaces Using dialog
• The sed Stream Editor
  • Introduction
  • Addressing
  • sed Commands
    • Printing and Deleting Lines
    • Inserting and Changing
    • Character Transformations
    • Searching and Replacing
  • sed in Practice
• Time-controlled Actions-cron and at
  • Introduction
  • One- Time Execution of Commands
    • at and batch
    • at Utilities
    • Access Control
  • Repeated Execution of Commands
    • User Task Lists
    • System-Wide Task Lists
    • Access Control
    • The crontab Command

Voorkennis

Deelnemers moeten ervaring hebben met programmeren en/of scripten voor serverbeheer

Doelgroep

Gemiddeld tot ervaren systeem beheerders

Doelstelling

Deze cursus leert de deelnemers het installeren, configureren en implementeren van Ubuntu Server Edition binnen een enterprise omgeving

Inhoud

• Kernel Management and boot procedures
  • Explain the working and functionality of Grub2
    • update-grub[2]
  • Explain the modular kernel
    • modinfo, /etc/modules, /lib/modules, /boot, /etc/initramfs, update-initramfs
  • Manage kernel modules
    • modprobe, rmmod, /etc/modprobe.d
• Package Management
  • Explain how packages are used in Ubuntu
    • packages vs applications, dependencies, conflicts, recommendations
  • Explain apt system, repositories and meta packages
    • apt-get, apt-cache, apt-key, repositories, meta packages
  • Manage packages using the appropriate tools
    • tasksel, update-manager, Ubuntu Software Center
• Setup a basic Samba file server
  • apt-get install samba
  • /etc/samba.smb.conf
  • Smbpasswd
• Ubuntu Desktop in a native Windows AD network
• Perform basic troubleshooting on devices:
  • Determine which devices are identified on the USB and PCI buses
  • Learn how to quickly assess printer, graphic (X), network and general hardware problems & possible solutions
  • Determine how/when/which device drivers are loaded
  • Examing the Kernel Ring Buffer (dmesg)
  • Locate and view log files (/var/log/)
  • Display issues: nvidia vs. ATI vs. others, Xorg.conf editing, Compiz configuration, dual display configuration
  • Sound/WebCam troubleshooting: alsa-mixer, low-level, common applications
• Set up Linux Compatible printers (HPLlP, binary drivers, CUPS)
• Setup Apache
  • Design and build a Web server using Apache
  • Setup a basic LAMP environment
    • tasksel install lamp-server
    • /var/www/phpinfo.php
  • Use both graphical and command line configuration tools
  • Configure and deploy virtual hosting with Apache
  • Tune Apache for maximum performance
  • Maintain security with Apache

Voorkennis

Deelnemers moeten LPI Level1 en LPI Level 2 certificatie of gelijkaardige training or werkervaring met Solaris, HPUX, Red Hat of een andere UNIX Systeem beheer certificatie. Van deelnemers wordt verwacht dat zij minimaal twee jaar actief systeem beheer ervaring hebben op het vlak van

• SSH
• bash scripting
• Basic service configuration of Apache, Mysql, DNS, Samba, Postfix, etc...
• Working knowledge of TCP/IP networking and configuration
• Working knowledge of vi or emacs

Doelgroep

Thuis en zakelijke gebruikers van Ubuntu

Doelstelling

Kennis maken met de OpenSource Desktop Ubuntu 10.4 en de mogelijkheden

Inhoud

• Introducing Ubuntu
  • Key differences between using Ubuntu and Microsoft Windows
  • Key differences between using Ubuntu Desktop and Server
  • Desktop quick-tour
  • Ubuntu's Cloud computing
  • Ubuntu one
• Installation & Configuration
  • Ubuntu versions
  • Release cycles
  • Repositories
  • Package management
• Using the Desktop
  • navigating & understanding the Filesystem (Nautulis)
  • File permissions
  • Network Manager
  • Notifications
  • Default Applications (gEdit, Empathy, Ekiga, enz .. )
  • Managing the Desktop
  • Sound/Video (Restricted-extras)
  • User management
• Using the Command Line Interface (CLI) and sudo
  • Essential CLI commands
    • cd, Is, grep, echo, uname, cat, less, more, rm, mkdir, touch, mv, nano
    • arguments
    • man command
    • sudo command
• Service Management
  • Upstart
  • SystemV compatibility
  • Starting and stopping system services
• Customising the Desktop (GUI)
  • Synaptic Package Manager
  • terminal basics
  • terminal security
  • Default Management Tools
  • Driver Management/Kernel Management

Voorkennis

Geen voorkennis van Ubuntu is vereist. Ervaring met computers en besturingssystemen wordt verwacht.

Doelgroep

IT professionals zoals netwerk- en systeembeheerders, consultants, engineers en architecten die bekend zijn met Microsoft® Windows® Server™ 2008 omgevingen.

Doelstelling

De CXA-201-2I training biedt de deelnemer de fundamentele skills voor het installeren, beheren en onderhouden van Citrix XenApp 5.0 voor Windows® Server™ 2008. Ook de diverse componenten die hierbij van betekenis zijn voor applicatie delivery en virtualisatie komen ruimschoots aan de orde: Plugin beheer, Web Interface beheer, Application Streaming, Load Manager en Secure Gateway. Deelnemers worden o.a. via hands-on oefenopdrachten bekend gemaakt met installatie van servers en clients (“plugins”), het omgaan met de diverse beheertools op server- en farmniveau, het implementeren van policies, printerbeheer en alle aspecten die van belang zijn bij het beschikbaar stellen van applicaties.

Inhoud

• De overeenkomsten en verschillen van de diverse Citrix XenApp producten
• Installeren van Citrix XenApp 5.0 in een Windows® Server™ 2008 omgeving
• Uitrollen en configureren van Citrix XenApp plug-ins ("clients")
• Installeren en configureren van Web Interface voor XenApp plug-ins
• Publiceren van applicaties, server desktops en content
• Streaming profiles aanmaken en beheren; inter-isolation communication
• De Citrix Plugin for Streamed Applications en het configureren van XenApp server-side en client-side applicatie virtualisatie
• Configureren en beheren van Citrix XenApp ICA policies
• Configureren, implementeren en monitoren van Load Evaluators
• Configureren en beheren van printers en printer policies in een Citrix XenApp omgeving
• Het toekennen van administratieve rechten binnen de farm
• Het configureren van display, SpeedScreen en sessie instellingen
• Het configureren en beheren van server en server farm instellingen
• Interne toegang beveiligen met ICA encryptie; externe toegang beveiligen m.b.v. SSL Relay en Citrix Secure Gateway
• Uitrollen van applicaties, service packs en hotfixes op Citrix XenApp platformen met Installation Manager voor XenApp 5.0
• Overzicht van de diverse additionele Citrix XenApp Platinum Edition componenten

Voorkennis

Deelnemers dienen bekend te zijn en over praktijkervaring te beschikken met het beheren van Microsoft Windows® Server™ 2003 of 2008 omgevingen.

Doelgroep

Deze training is bedoeld voor ervaren IT professionals met kennis van Windows 2000 server of Windows 2003 server op het kennisniveau van MCSE of MCSA certificering.

Doelstelling

De training geeft de studenten de kennis en ervaring om te werken met de netwerk infrastructuur en Active Directory technologieën in Windows server 2008

Inhoud

• Installing and configuring Windows Server 2008
• Windows Deployment Services
• Windows 2008 Server Core
• Windows Backup
• Windows server 2008 Updates to networking
• Network Policies and Access Protection
• Hyper-V
• Planning for Windows Server 2008 Active Directory services
• Active Directory Domain Services
• Identity and Access Services in Windows Server 2008 Active Directory
• Read-Ony Domain Controllers
• Auditing Active Directory Domain Services Changes
• Enterprise PKI Active Directory Certificate Services
• High Availability Features
• Performance Monitoring and Optimization
• Software Maintenance using Windows Server Update Services

Voorkennis

Kennis op het niveau van MCSE of MCSA Windows server producten (2000 of 2003)

Doelgroep

Beheerders en ICT-Specialisten

Doelstelling

Evalueren Zarafa, kennis maken met geavanceerde migratietools

Inhoud

• Technical background Zarafa, background MAPI, MAPI notifications, client-server communication, ports & sockets, Zarafa over SSL, integration with MTA, ACL's, internationalisation, user creation
• Integration issues. Integration with Antispam and Antivirus solutions, debugging MTA issues, integration with LDAP, Active Directory, unix-plugin, OpenLDAP performance tips.
• Performance: MySQL optimalizations, database layout, Zarafa I/O optimalisations, RAM usage, caching, backup methods,
• Migrations & maintenance: how to migrate data from existing Exchange or Imap environments, enlarge MySQL storage
• Exam “Zarafa Engineer”

Voorkennis

Kennis op het niveau van LPI 102, Ervaring met het installeren van Zarafa Linux server en Windows Outlook Client.

Doelgroep

Deze cursus is ontworpen voor studenten die al ervaring met SLES 10 hebben, maar ervaring willen opdoen met het beheren van meer geavanceerde taken en services en die hands-on ervaring willen opdoen met een SLES 10-distributie

Doelstelling

Na de training zijn de cursisten in staat om:

• Te virtualiseren met behulp van XEN
• Een Web-Server in te richten en te configureren
• Samba te configureren
• Shell scripts te maken
• Health checks uit te voeren

Inhoud

• Section 1 : Manage Virtualization with XEN
• Section 2 : Configure a Web Application Server
• Section 3 : Configure Samba
• Section 4 : Enable Fundamental Network Services
• Section 5 : Create Shell Scripts
• Section 6 : Compile Software from Source
• Section 7 : Perform a Health Check and Performance Tuning
• Section 8 : Manage Hardware and Component changes
• Section 9 : Prepare for the Novell CLP Practicum

Voorkennis

Suse LINUX 10 Administration (3072)

Doelgroep

Deze cursus is ontworpen voor studenten die een vervolg op de N-3071: SLES 10 Fundamentals willen volgen en die hands-on ervaring willen opdoen met een SLES 10-distributie

Doelstelling

Na de training zijn de cursisten in staat om:

• SLES 10 te installeren
• Het Linux file-systeem te beheren
• Gebruikers toegang en beveiliging te regelen
• Linux processen en services te beheren
• Een SLES 10 server te monitoren
• Software beheren met betrekking tot SLES 10
• Back-up, Printen en Remote beheer uit te voeren

Inhoud

• Section 1 : Install SUSE Linux Enterprise Server 10
• Section 2 : Administer the Linux File System
• Section 3 : Administer User Access and Security
• Section 4 : Configure the Network manually
• Section 5 : Administer Linux Processes and Services
• Section 6 : Monitor SUSE Linux Enterprise Server
• Section 7 : Configure System Initialization
• Section 8 : Manage Software for SUSE Linux Enterprise Server
• Section 9 : Manage Backup and Recovery
• Section 10 : Administer Printing
• Section 11 : Configure Remote Access

Voorkennis

Suse LINUX 10 Fundamentals (3071)

Doelgroep

Mensen die hands-on ervaring willen opdoen met een SLES 10-distributie

Doelstelling

Na de training zijn de cursisten in staat om:

• De Linux-desktop te gebruiken
• Help-bronnen te lokaliseren
• Yast te gebruiken naast de command-line interface
• Het Linux file-systeem te beheren
• Het beheren van gebruikers, groepen en bijhorende permissies

Inhoud

• Section 1 : Understand the Linux Story
• Section 2 : Use the Linux Desktop
• Section 3 : Administer Linux with YaST
• Section 4 : Locate and Use Help Resources
• Section 5 : Manage Directories and Files
• Section 6 : Work with the Command Line
• Section 7 : Use Linux Text Editors
• Section 8 : Manage Users, Groups and Permissions

Voorkennis

Doelgroep

Applicatie beheerders, helpdesk en ervaren Microsoft Office gebruikers welke meewerken aan haalbaarheidsonderzoek.

Doelstelling

Kennismaking met OpenOffice.org en de verschillen met MS-Office.

Inhoud

De volgende producten worden getoond:

• sWriter
  • Stylen definieren
  • Sjablonen maken
• sCalc
  • Stylen definieren
  • Sjablonen maken
• sImpress
  • Stylen definieren
  • Sjablonen maken

Voorkennis

Kennis van Microsoft Office

Doelgroep

Database administrators en software ontwikkelaars die verantwoordelijk zijn voor het implementeren van SQL Server 2000 databases.

Doelstelling

Na afloop van de opleiding is de deelnemer in staat om een database te maken, de data-integriteit te waarborgen en indexen, triggers, user-defined functions en stored procedures te maken. Bovendien leert de deelnemer queries te analyseren om optimale performance te bereiken. In tegenstelling tot wat de titel doet vermoeden gaat de cursus grotendeels over het implementeren van databases en het gebruikt van Transact-SQL daarbij.

Inhoud

De volgende onderwerpen komen aan de orde:

• applicatie architectuur
• het maken en beheren van databases
• het creëren van database objecten:
  • tabellen
  • indexen
  • views
  • user-defined datatypes
  • user-defined functies
• de data-integriteit bewaken
• stored procedures en triggers
• het implementeren van een omgeving met gedistribueerde gegevens
• het gebruik van transactions en locks
• analyseren en optimaliseren van query performance.

Voorkennis

Kennis van het Windows 2000 Operating System:

• De cursus M-2151, Microsoft Windows 2000 Network and Operating System Essentials of
• De cursus M-2152, Implementing Microsoft Windows 2000 Professional and Server of kennis van gelijkwaardig niveau
• Begrip hebben van fundamentele relationele Database concepten
• De cursus M-1609, Designing Data Services and Data Models, of kennis van gelijkwaardig niveau
• De cursus M-2071, Querying Microsoft SQL Server 2000 with Transact-SQL, of kennis van gelijkwaardig niveau
• Redelijke kennis van de Engelse taal

Doelgroep

Support professionals verantwoordelijk voor het installeren, configureren, beheren en ondersteunen van een SQL Server en de daarop aanwezige databases

Doelstelling

Na afloop van de opleiding is de deelnemer in staat om de SQL Server 2000 architectuur te beschrijven en SQL Server 2000 te installeren, configuren en beheren. Daarnaast komt het onderhoud van de SQL Server omgeving aan bod.

Inhoud

• de architectuur van SQL Server
• installeren van SQL Server
• configureren van SQL Server
• maken van back-ups van databases en transactie-logs
• restoren van databases en tabellen
• beheren van user accounts
• verlenen van permissies op databases en tabellen
• optimaliseren van de performance
• inplannen van automatische servertaken
• instellen van automatische operator waarschuwingen en meldingen
• opzetten van import, export en transformeren van gegevens
• zorgen voor constante beschikbaarheid

Voorkennis

• Ervaring met het beheer van een Windows 2000 Netwerk ten aanzien van het maken en onderhouden van gebruikers en groepen, het opzetten van netwerkverbindingen, diskmanagement en Windows 2000 security. Voor cursisten die hiermee geen ervaring hebben verdient het aanbeveling Cursus 2151, Microsoft Windows 2000 Network and Operation System Essentials en Cursus 2152, Implementing Microsoft Windows 2000 Professional en Server te volgen
• Begrip van fundamentele relationele databaseconcepten waaronder het ontwerp van een logische en fysische databases; data integriteitsconcepten; relaties tussen tabellen en kolommen (primary key en foreign key, one-to-one, one-to-many en many-to-many); hoe data wordt opgeslagen in tabellen (rijen en kolommen). Voor cursisten die hiermee geen ervaring hebben verdient het aanbeveling cursus 1609 te volgen, Designing Data Services and Data Models
• Ervaring met basis Transact-SQL syntax (Select, Insert, Update, and Delete statements). Voor cursisten die hiermee geen ervaring hebben verdient het aanbeveling cursus 2071 te volgen, Querying Microsoft SQL Server 2000
• Bekend zijn met de rol van de database administrator

Doelgroep

Nieuw ingevoerde bedrijfstraining voor alle nieuwe medewerkers.

Doelstelling

Introduceren van bedrijfsmissie, begrippen en terminologie, technologieën, IT-diensten en systemen voor nieuwe (internationale) salesmedewerkers.

Inhoud

• Concepts in Customer Service Management
• Corporate Logistics
• Corporate ICT

Doelgroep

Ervaren Windows administrators verantwoordelijk voor het dagelijkse management van de storagesystemen

Doelstelling

Deze training behandelt de technologie van het MSA1000 SAN inclusief configuratie, management en de DAS naar SAN migratie

Inhoud

• Benefits of a SAN
• MSA1000 Solutions
• MSA1000 Components
• MSA1000 Supported configurations
• MSA1000 SAN installation
• MSA1000 SAN Management
• MSA1000 Multipathing support
• MSA1000 Service and support

Voorkennis

Uitgebreide kennis van ENSA extended, SCSI, RAID, Fiber Channel technologie en SAN configuraties.

Doelgroep

U2404S – Deze training is bedoeld voor personen die zich voorbereiden voor het SNIA Fibre Channel SAN Practitioner Certificaat, en voor professionals die een technische introductie willen met betrekking tot Fibre Channel SAN technologieën en SAN management tools.
U4879S – Ervaren Systeem administrators verantwoordelijk voor het dagelijks beheren van een EVA omgeving.

Doelstelling

U2404S – Technische introductie met betrekking tot Fibre Channel SAN technologieën en SAN management tools.
U4879S - Na afronding van deze cursus heeft de deelnemer voldoende kennis om een EVA omgeving te beheren en troubleshooten.

Inhoud

U2404S –

• Understand the goals and objectives of Storage Area Networks (SANs).
• Discuss the capabilities, strengths, and limitations of Fibre Channel SAN technology.
• Identify key SAN components and describe their interdependence.
• Identify and describe the physical elements of Fibre Channel, including the functions and key characteristics of optical connectors and components.
• Describe the Fibre Channel classes of service, layered protocol architecture, and data structure.
• Describe the addressing mechanism used in Fibre Channel networks.
• Identify key SAN management disciplines, and describe the functions and capabilities included within each discipline.
• Describe the different types of SAN management tools and provide examples from various vendors.

U4879S –

• Virtualization in the EVA
• Operating system support, VCS code dependencies, hardware configurations and licensing requirements
• Component configurations, FRUs and cabling including SAN connectivity guidelines.
• Monitoring of the EVA and an overview of the CAN (Cabinet Area Network)
• Configuring and managing the array including disk group, LUN and snap options from the element manager
• Selective presentation of LUNs to hosts and OS specifics
• Disk leveling, distributed sparing, vRAID and sizing considerations
• Troubleshooting the array including performance and environmental considerations
• Event log access and interrogation
• EMU error diagnostics

Voorkennis

U2404S – Technische kennis van networking en storage, concepten en terminologie. U4879S – Deelnemers moeten een grondige kennis hebben van virtualisatie, ENSA extended, SCSI, RAID en Fibre Channel technologieën.

Doelgroep

IT professionals die willen leren om een Linux systeem te installeren, configureren en managen inclusief de standaard server implementatie, een Linux desktop omgeving en Novell Linux Services.

Doelstelling

Kennis vergaren om te starten met Linux en de toepasbaarheid binnen de eigen organisatie.

Inhoud

• Successfully install SUSE LINUX on IBM Intel-based hardware
• Automate the management of Linux and Linux applications
• Install, use, and manage Novell Linux Services, including eGuide, iFolder, iPrint, NetMail, Virtual Office, and more
• Develop and pursue an effective long-term Linux training program

Voorkennis

Algemene automatiseringskennis

Doelgroep

Netwerkbeheerders, supportmedewerker, consultants

Doelstelling

Deze cursus behandeld voornamelijk de configuratie opties tijdens een VPN ontwerp met behulp van de Netscreen Firewall/VPN.

Inhoud

Dynamic Peer VPN

Transparent Mode VPN

Overlapping Network VPNs

Hub and Spoke VPNs

Route-controlled Hub & Spoke VPN with Next Hop Tunnel Binding (NHTB)

Policy-controlled Hub & Spoke VPN

Public Key Infrastructure (PKI) Concepts

Configure a NetScreen VPN/Firewall device with Certificates

Configure Simple Certificate Enrollment Protocol (SCEP)

Configure Online Certificate Status Protocol (OCSP)

Redundant VPN Gateways

Voorkennis

De cursist dient te beschikken over kennis uit de cursus INSG of heeft in gelijke mate kennis van NetScreen’s ScreenOS. Cursisten dienen te beschikken over voorkennis van:

• Zones, Interfaces en Virtuele Routers
• Policy Based VPNs
• Route Based VPNs

Doelgroep

Netwerkbeheerders, supportmedewerker, consultants

Doelstelling

De Implementing NetScreen Security Gateways (INSG) training bereidt de cursisten voor, op het inrichten en administreren van de Juniper NetScreen Firewall range. Na het volgen van deze breed georiënteerde cursus kunnen de cursisten eenvoudig zelfstandig een Juniper NetScreen firewall configureren.

Inhoud

• ScreenOS Architectuur (Opbouw en samenwerking van alle systeemcomponenten)
• Administratie (Management van de appliance en “disaster-recovery)
• Layer 2 Operation (Configuratie van de appliance in bridge mode)
• Layer 3 Operation (Routeren en simpele NAT)
• Policies / advanced policies (Het bouwen van de Rulebase)
• Authenticatie (Gebruikers authentiseren)
• Advanced NAT (Complexe NAT configuratie)
• Virtual Private Network (Duidelijke uitleg van het concept “VPN” en toepassing van die kennis)
• Attack Prevention (Anti-virus, deep inspection, screening en URL filtering)

Voorkennis

De cursist dient te beschikken over basiskennis met betrekking tot netwerktopologie, TCP/IP, IP-addressing en subnets.

Doelgroep Iedereen die werkt in een omgeving met meer fysieke locaties, verschillende cliënt connection protocollen en Internet connectivity.

Doelstelling

Cursisten ontwikkelen de vaardigheden om de behoeften van klanten en organisaties te identificeren, om te migreren van Exchange 5.5 naar Exchange 2000 en om een ontwerpplan voor Exchange 2000 te maken.

Inhoud

• Windows 2000 Active Directory Design Considerations
• Designing Exchange 2000 Routing Groups
• Coexisting with Exchange Server 4.0 and 5.x
• Preparing the Windows 2000 Domain Structure for Exchange 2000
• Coexisting with Other Messaging Systems
• Designing an Exchange 2000 Organization
• Deploying the Active Directory Connector
• Upgrading from Previous Versions of Exchange Server
• Creating an Exchange 2000 Deployment Plan
• Design Scenario/Case Study

Voorkennis

Kennis op het niveau van cursus Implementing and Administering Microsoft Exchange 2000 (M1572).

Doelgroep

Deze cursus is bedoeld voor iedereen die zich bezig houdt of moet gaan houden met het implementeren en beheren van Microsoft Exchange 2000.

Doelstelling

Deze cursus voorziet de cursisten van de kennis die nodig is om Exchange 2000 te installeren, te configureren en te beheren.

Inhoud

• Introduction to Microsoft Exchange 2000
• Installing Exchange 2000
• Creating and Managing Routing Groups
• Creating and Managing Virtual Servers
• Managing the Exchange 2000 Information Store
• Deploying Exchange 2000 Outlook Web Access
• Exchange 2000 Integration with Active Directory
• Managing Recipient Objects and Server Objects
• Creating and Managing Routing Group Connectors
• Managing Virtual Servers and Protocols in Exchange 2000
• Creating and Managing Public Folders in Exchange 2000
• Deploying Real-Time Collaboration in Exchange 2000

Voorkennis

Kennis op niveau van cursus Updating Support Skills from Microsoft Windows NT 4.0 to Microsoft Windows 2000 (M1560) of Implementing and Administering Microsoft Windows 2000 Directory Services (M2154).

Doelgroep

Systeem- en netwerkbeheerders die betrokken zijn bij het beheer van Citrix MetaFrame XP systemen. Netwerkspecialisten die verantwoordelijk zijn voor de installatie en implementatie van Citrix MetaFrame XP systemen

Doelstelling

Deze cursus geeft de benodigde kennis om de sterkte van de Citrix MetaFrame XP productfamilie volledig in te zetten. Deze cursus behandelt installatie en beheer van Citrix MetaFrame XP en Citrix ICA cliënts in verschillende omgevingen. De cursisten krijgen een diepgaande training in het gebruik van Citrix Management Console, Server farm configuratie met individuele server settingen, licentiebeheer, MetaFrame XP serverbeheer.

Voorkennis

De cursist heeft werkervaring binnen een Microsoft Windows 2000 server omgeving.

Globale inhoud

• Install Citrix MetaFrame XP and Citrix ICA® Clients in a variety of network environments
• Recognize Citrix technologies including Independent Computing Architecture (ICA), Independent Management Architecture (IMA), client device licensing and SpeedScreen™ Latency Reduction
• Identify the features and functions of the Citrix Management Console, configure a server farm and individual server settings, manage licenses and administer MetaFrame XP servers
• Shadow users, configure SpeedScreen Latency Reduction and new ICA connections
• Utilize Load Manager and MetaFrame XP security features
• Install and publish applications in the MetaFrame XP multi-user environment
• Identify ICA Clients along with the functions and features of the ICA Clients
• Use the Citrix Program Neighborhood™ to connect to applications on local and remote networks
• Understand how Citrix NFuse™ delivers applications to ICA Clients
• Configure Application Launching and Embedding (ALE) for the ICA Clients
• Identify and configure new printer management features included with MetaFrame XP
• Monitor and troubleshoot Citrix MetaFrame XP servers
• Recognize the features available with MetaFrame XPe, including application packaging and delivery, system monitoring and analysis

Doelgroep

Ontwikkelaars en zij die de configuratie doen van middels LIONDev gecreëerde applicaties.

Doelstelling

Na succesvol afronden van deze opleiding kan een ontwikkelaar applicaties maken en onderhouden met de LION Developing Environment. Indien de klant vooraf LINC/EAD/LDA of COBOL gebruikte, zal tijdens de opleiding extra aandacht worden gegeven aan het proces van source conversie. Tevens wordt aandacht besteed aan het installeren en configureren van meerdere LION Developing Environments.

Voorkennis

• goed begrip van Windows NT/2000/XP workstation
• begrip van programmering
• begrip van client-server technieken
• minstens één systeembeheerder van de klant moet de opleiding"gecertificeerd LION systeembeheerder" hebben afgerond.

Doelgroep

Iedereen die te maken heeft met beveiligingsissues binnen een netwerk, waarbij Microsoft Windows 2000 wordt gebruikt.

Doelstelling

Beveiliging van netwerken is en steeds belangrijker punt op de agenda. In deze cursus wordt kennis gemaakt met beveiligingsaspecten waarbij gebruik gemaakt wordt van Windows 2000 technologieën.

Inhoud

• Zoeken naar beveiligingsrisico’s
• Het Windows 2000 security model
• Plannen van administratieve toegang
• Plannen van gebruikers
• Beveiligen van Pc’s met Windows 2000
• Beveiligen van bestanden en printers
• Beveiligen van communicatielijnen
• Beveiligen van non-Microsoft cliënts
• Remote access beveiliging
• VPN beveiliging
• Publieke toegang
• Beveiligde toegang voor partners
• E-commerce beveiliging

Voorkennis

Kennis op het niveau van de cursus Implementing and Administering Microsoft Windows 2000 Directory Services (M2154) of de cursus Updating Support Skills from Microsoft Windows NT 4.0 to Microsoft Windows 2000 (M1560) is een vereiste.

Doelgroep

IT- Professionals die een middelgroot tot groot netwerk beheren en verantwoordelijk zijn voor het installeren en onderhouden van de Active Directory.

Doelstelling

Deze training is ontworpen om studenten de kennis bij te brengen over het installeren, configureren en onderhouden van Active Directory Services.

Inhoud

• Active Directory logische en fysieke structuur
• Configureren DNS
• Windows 2000 domains, Trees en Forests
• User en Group Accounts
• Publiceren Resources
• Delegate Control
• Ontwerpen, implementeren en onderhouden van Group Policies
• Security m.b.v. Group Policy
• Software Distributie m.b.v. Group Policy
• Replication, managing en restoring ADS Database
• Operations Masters

Voorkennis

Kennis op het niveau van de cursus Implementing Microsoft Windows 2000 Professional and Server (M2152).

Doelgroep

Deze cursus is bedoeld voor iedereen die Windows 2000 in een netwerkomgeving moet installeren en onderhouden. Doelstelling Na de cursus is men in staat de volgende services te installeren en te configureren: DHCP, DNS, WINS, RADIUS, RIS, IIS. Inhoud

• Windows 2000 netwerk infrastructuur
• DHCP
• DNS implementatie
• WINS implementatie
• Beveiliging van netwerkverkeer
• Remote Access Services
• RADIUS
• Windows 2000 als router
• Netwerktoegang tot het Internet
• Configuratie van een web server
• Remote Installation Services
• Integratie van Windows 2000 network services
• Het beheer van een Windows 2000 netwerk
• Network connectivity met andere besturingssystemen

Voorkennis Kennis op het niveau van de cursus Implementing Microsoft Windows 2000 Professional and Server (M2152).

Doelgroep

Iedereen die installaties en configuraties van Windows 2000 Professional en Server uit moet voeren.

Doelstelling

Aan het eind van de cursus is men in staat Windows 2000 Professional te installeren en te configureren als stand-alone of als cliënt in een domain of workgroup. Men is in staat file-, print- en terminalservices op Windows 2000 Server te installeren en configureren.

Inhoud

• Installatie van Windows 2000 Professional en Server
• Configuratie
• Windows 2000 als client
• Creëren en beheren van user accounts
• User groups
• Disk partities
• NTFS
• Shared folders
• Printerconfiguratie
• Windows 2000 beveiligingsopties
• Windows 2000 performance
• Windows 2000 configureren voor mobiel gebruik
• Installatie en configuratie terminal services
• Implementatie Windows 2000 servers en clients

Voorkennis

Kennis op het niveau van de cursus Microsoft Windows 2000 Network & Operating System Essentials (M2151) is noodzakelijk.

Doelgroep

Iedereen die nog niet bekend is met Windows 2000 en het ondersteunen ervan

Doelstelling

Deze cursus geeft een overzicht van netwerkconcepten en hoe deze in Windows 2000 zijn geïmplementeerd.

Inhoud

• Introductie Windows 2000 en netwerken
• Windows 2000 netwerkadministratie
• Beveiliging
• Netwerken
• Netwerkprotocollen
• TCP/IP protocol suite
• IP adressering
• Classless Inter Domain Routing
• Web services

Voorkennis

Algemene computerkennis en ervaring met het gebruik van het Windows interface zijn noodzakelijk. Enige kennis van netwerken in het algemeen geniet de voorkeur.

Doelgroep

De cursus is bedoeld voor ervaren databaseanalisten, system administrators en ontwikkelaars van SQL server databases die Microsoft SQL Server gaan implementeren en ondersteunen in een Windows NT omgeving.

Doelstelling

Na afloop van deze cursus bent u in staat om SQL Server voor Windows NT te installeren en het dagelijkse werk met betrekking tot SQL Server te doen. Aan de orde komen onder andere het maken van queries met behulp van SQL Server Tools, het ontwerpen van devices en databases, het onderhouden van user accounts en permissions, import en export van gegevens, het onderhouden van remote servers en logons en het configureren van server en database voor een optimale performance.

Inhoud

• SQL Server features
• Installing en configuratie SQL Server
• SQL Server Integratie met de Windows NT omgeving
• System Administration Tools
• Managing Storage
• Backup and Recovery
• Managing User Accounts en Login Security
• Managing Database Permissions
• Monitoring SQL Server Activity
• Fine Tuning
• Data import, export en replication
• Connectivity
• Diagnosing System problems
• Managing Remote Servers
• Extended Stored procedures

Voorkennis

Kennis op het niveau van de cursus Supporting Microsoft Windows NT 4.x Core Technologies (M922) en basiskennis van de SQL syntax en relationele databases.

Doelgroep

Projectplanners

Doelstelling

U bent na afloop van de cursus in staat om door middel van Microsoft Project 2000 grote projecten en deelnemers te plannen en de voortgang van complexe projecten te bewaken.

Voorkennis

Kunnen werken met Microsoft Office pakketten, ervaring met grote projecten

Doelgroep

Iedereen die betrokken is bij het opmaken, routeren, printen en archiveren van documenten binnen de organisatie.

Doelstelling

Inzicht verschaffen in de mogelijkheden, ontwikkeling, configuratie en beheer van het Departmental document controlling system.

Voorkennis

Beheer van A-Series mainframes, ontwikkeling van moderne rapporten en kennis van de Windows NT/2000 server omgeving.

Doelgroep

Systeemontwerpers, systeemanalisten, programmeurs

Doelstelling

Inzicht verschaffen in de essenties van object oriëntatie en de rol hiervan in moderne software ontwikkeling.

Voorkennis

Ervaring met reguliere software ontwikkeling

Doelgroep

Systeemontwerpers, systeemanalisten, programmeurs

Doelstelling

U bent na afloop van de cursus in staat op de PC een LINC informatie systeem te ontwerpen, te bouwen en te testen met behulp van het Case Tool LDA-III. U leert het resultaat over te zetten naar een host LINC systeem en een bestaand host LINC systeem terug te vertalen naar LDA-III (Reverse engineering).

Voorkennis

EP3204, LINC programmeren en enige ervaring in het programmeren in LINC

Doelgroep

Deze cursus is bedoeld voor system engineers en andere support professionals, die verantwoordelijk zijn voor het installeren, configureren, onderhouden en troubleshooten van Windows NT Server.

Doelstelling

De cursisten leren met de geavanceerde mogelijkheden van Windows NT Server om te gaan en kunnen het geleerde in de praktijk toepassen

Voorkennis

Supporting Windows NT Workstation

Doelgroep

Deze cursus is bedoeld voor system engineers en andere support professionals, die verantwoordelijk zijn voor het installeren, configureren, onderhouden en troubleshooten van Windows NT Workstation

Doelstelling

De cursisten leren met de geavanceerde mogelijkheden van Windows NT Workstation om te gaan en kunnen het geleerde in de praktijk toepassen

Voorkennis

Supporting Microsoft Windows 95

Doelgroep

Deze cursus is bedoeld voor system engineers en andere support professionals, die verantwoordelijk zijn voor het installeren, configureren, onderhouden en troubleshooten van Windows 95

Doelstelling

Na het volgen van de cursus zullen de cursisten in staat zijn om Windows 95 te installeren; configureren om aan de eisen van gebruikers te voldoen; het gedrag van 16-bit en 32-bit applicaties te herkennen; Windows 95 netwerkarchitectuur te begrijpen; management van werkstations uit te voeren; te implementeren voor share-level en user-level security; probleemoplossingen aan te bieden

Voorkennis

Windows 95 Basis

Doelgroep

Iedere functionaris die betrokken is bij het implementeren, aanbieden en ondersteunen van IT-diensten aan eindgebruikers

Doelstelling

De cursist is aan het einde van deze cursus in staat een beschrijving te geven van de principes achter ITIL (Information Technology Infrastructure Library) en van de vijf belangrijkste Service Support (Configuration Management, Helpdesk, Problem Management, Change Management en Software Control & Distribution)

Doelgroep

Iedereen die snel aan de slag wil met Windows 95

Doelstelling

De cursisten leren de gebruiksmogelijkheden van Windows 95, zodat deze in de praktijk kunnen worden toegepast

Doelgroep

Programmeurs, systeemanalisten.

Doelstelling

Aan het einde van deze cursus bent U in staat een LINC informatiesysteem te ontwikkelen / programmeren.

Voorkennis

LINC Oriëntatie

Doelgroep

Iedereen die betrokken is bij de ontwikkeling van een informatiesysteem gebaseerd op LINC, zoals eindgebruikers, operators, programmeurs, systeemanalisten, management

Doelstelling

Na deze cursus heeft U inzicht in de mogelijkheden en de werking van LINC. Het ontwikkelen van LINC informatiesystemen vereist een specifieke aanpak en omgeving. Een aantal voor LINC specifieke begrippen komen aan de orde. Achtergronden, functies, doelstellingen en het gebruik van LINC worden behandeld in relatie tot de bedrijfsomgeving. U krijgt inzicht in de bouwstenen van LINC en de ad hoc faciliteiten. Deze cursus verschaft de noodzakelijke voorkennis om het LINC cursustraject te kunnen vervolgen. De cursus is ook bij uitstek geschikt om managers inzicht te geven in het werken in een LINC omgeving, zodat U óf gefundeerd een keuze kunt maken voor LINC óf, als die keuze al gemaakt is, begrijpt hoe LINC in elkaar zit